The performance, reliability, and overall lifespan of your air conditioner or furnace heavily depends on the choices you make. One such choice is what HVAC technician you entrust with your installation, repair, and maintenance needs.
In this blog post, we’ll outline five things you should look for in an HVAC technician—and explain how Southern Air has technicians that met all of these criteria.
#1. Make sure your HVAC technician has work experience
When you are looking to get the services of an HVAC technician, make sure that they have sufficient experience working with air conditioners and furnaces. Even better, ask them if they’ve worked with your make and model before. After all, not all HVAC systems have the same internal parts or setup. You need someone who has been around the block before.
For instance, at Southern Air, our technicians are not only certified, but have experience working with a variety of air conditioner and furnace types, brands, and models. That brings us to our next tip…
#2. Only hire a NATE-certified HVAC technician
The North American Technician Excellence (NATE) program is a non-profit organization that certifies HVAC technicians and contractors and verifies their training and skills in HVAC installation, repairing and services. Customers have better experiences working with NATE-certified technicians.
At Southern Air, our technicians are NATE-certified, which means they’re ready to work in your home with your heating and cooling system. You can trust the quality of their work.
#3. Hire a technician affiliated with an actual company
These days, it’s easier and easier to find HVAC services online. However, there are a lot of freelance contractors floating around out there, and not all of them are certified, experienced, or honest. Here’s a good rule of thumb: if your technician doesn’t have a physical address, you might not want that person working in your home.
Better yet, hire a technician who is affiliated with a larger company. Not only will you have that company back up their work (as we do with our 100% satisfaction guarantee), but you’ll also be able to…
#4. Confirm that your technician is licensed, bonded, and insured
Never trust an HVAC company or technician that isn’t licensed, bonded, or insured. Ask them for the details of their insurance and licensing.
This matters. An unlicensed technician or company working on your home could spell trouble. An uninsured technician or company working on your home could mean that you’re liable for any damage to the home, your heating / cooling units, or even the health or safety of the technician.
At Southern Air, we’re fully licensed, bonded, and insured. We believe in protecting our customers and treating them right. Speaking of being licensed…
#5. Ask for past references or check online reviews
Getting the details from past customers can actually be a good barometer to know the quality of services of your HVAC technician. HVAC professionals who serve best will proudly present you with testimonials from their former customers. You can also know about the quality of services from reviews posted on Google about their services.
See our Google reviews, and notice how many of our employees are called out positively by name in the reviews. That’s as good of a sign as any that our technicians can be trusted.
Call Southern Air for your heating and cooling needs!
It should be clear that Southern Air is the company to call for HVAC services and technicians in much of Louisiana, including Alexandria, Monroe, and Shreveport. Contact us today, or learn more about the services we offer.