Heating & Cooling in Shreveport, Alexandria & Monroe LA
& surrounding areas.
Southern Air is your source for cooling, heating, and plumbing services here in Louisiana. We provide services in Shreveport, Monroe, Alexandria, and surrounding areas. See where we provide service.
From our 24/7 emergency repair service to our experienced technicians and plumbers, we’re proud to be your locally trusted source for HVAC, plumbing, and home services.
To schedule service, click the button below, or contact us.
Air Duct Cleaning
Having your ducts maintained can make a major difference for your system.
Yelp Rating
4.0 Robert H.
2017-04-17 11:25:58
James Brown was helpful today coming out same day. Happened to get connections for current compressor fixed and am considering a new package unit. They...
Google Rating
5.0 Denise Moss
00:24 27 Dec 17
This team of guys are amazing! Calling at 8:30 am because our heat was out, James was there by 10:30 am. As we suspected from our heater being 25 yo, we need a new air/heat system. The price was very fair, and Lucas and Justin came right out that day to do the installation. Even though they were after 6 pm finishing, they were so diligent to sweep up and make sure we understood how to use the new thermostat. This is a fabulous company! They care about doing an impeccable job.
Steven Harville
20:11 30 Oct 17
Bobby came to my house and had amazing customer service. He was very thorough in his work, as far as checking everything, and he also sat down with me after and told me some tid bits of information to further help me. He did not have to do that but he went out of his way and went the extra mile! Would recommend giving this company a call if you are experiencing any problems or have any questions regarding your AC. They'll take care of you.Also had Noah come out more recently to help diagnose and fix my heater not working! He as well as Bobby was very polite and knowledgeable! Seems like they have a great team at southern air! Very impressed with their work and customer service.
Cedric Gaines
21:35 08 Jan 18
Bobby Terrell provided excellent service for me today. I had a routine service due on my unit and he arrived expeditiously. He was very knowledgeable and polite, as well. I hope to do business with him again!
Bill Ford
22:34 05 Jan 18
Great Service! James was our Technician, after calling to confirm the appointment, James showed up right on time. Right away, he notice the main problem, a mismatch between thermostat and the system. During the systems test, James found a Carbon Monoxide danger. We asked him to quote a replacement system, he gave us a range of choices there was no pressure to decide that moment. I HIGHLY recommend Southern Heating and Air...and James!
Kara Romero
20:04 04 Nov 17
Our air conditioner went out on Saturday and 84 degrees outside. Noah came out to our home and provided excellent service. He was very thorough and patient with our rambunctious family. We very much appreciate his care and courtesy.
Michael Painter
17:22 06 Mar 18
James Brown was the technician that has done my a/c service the last two years and he does a great job. Very informative in his explanation of my equipment's condition and what is available to correct any potential future issues.
Caleb Howe
22:23 07 Mar 18
Txted me a picture of Tommy who was going to be servicing my ac. Great pricing, and communicates what he is doing and educated me when I had questions. He didn't rush and made sure everutjing was done right. Was right on time. Will use again.
Tamara Johnston
16:26 17 Mar 18
Bobby came out did excellent job. He explained everything to us. Would highly recommend Bobby he went above and beyond. Excellent technician arrived on time.
The O'Neals
20:08 10 Apr 18
Bobby’s knowledge, work ethic, and customer service are top of the line. He was thorough, courteous, and steadfast the entire time on the job. He has a can-do attitude and is very professional. My family sincerely thanks him for his recent assistance with our AC issues. Anyone who lives in the south dreads dealing with issues concerning their AC, but Bobby made the experience a smooth and stress-free process. Thanks again for your kindness and service, Bobby!
Mark Martin
15:00 03 May 18
Had a great feeling the moment I met Jacob and he did not let me down. Quickly and effortlessly diagnosed the problem and within an hour or so we were up and running. I really appreciate him taking the time to explain what was going on and why and how he would fix it. I recommend whole heartedly Southern Air for your heating and cooling needs. They've earned a customer for life here.
Janice Dailey
21:48 10 Apr 18
I have used Southern Air for the past 10+ years. I have been very pleased with their prices as well as the fact they stand behind their work. The technicians are always professional and on time. I highly recommend them for all your needs from new installation to maintenance. James Brown was my service tech today. Very courteous and efficient.
Ianquiet
17:41 17 Apr 18
James Brown came out to service the AC in one of my apartments. He was professional, courteous, and efficient. I was also impressed that he was able to come out earlier than scheduled so I could move forward with my day. Five stars all the way!
Ruth Riddle
18:03 03 May 18
James and the team of technicians did a great job getting my new system in and working! They truly went the extra mile to ensure my system functioned properly and to my satisfaction. I will definitely be calling them for future needs, and recommending them to others.
Luis Vazquez II
22:21 17 May 18
Coming from a first time homeowner and really not knowing much about what was going on with my AC unit, Jacob really helped me out. Right from the start he was super friendly and was truly a genuine person, not to mention very knowledgeable about his job. He made me feel that my AC unit was in the right hands and I had no worries after he came out. Diagnostic was quick. Service was done professionally and satisfaction was 100% achieved. Did I mention it was all done in 90 degree heat with nothing but a smile the whole time? Would definitely recommend to others who are in need of their services.
Anna Moore
21:51 18 May 18
Have used other companies before but Jacob with Souther Air was very helpful, informative, and honest. He came and fixed the system but was also very upfront about the underlying issue, the cost of it, and how he would work with me. I felt there was sincerity behind what he said and he took the time to explain everything very thoroughly and in terms I would understand. With other AC people who have come out I always end up feeling screwed over or like they’re trying to hassle me, but Jacob was exactly the opposite. I will definitely be calling Southern Air again and Jacob in particular was a great service to my home.
Debra Alexander
21:36 28 May 18
Jacob Alexander was my technician and installed my AC unit. He was very informative & wonderful to work with from day one. He is always a pleasure to speak with and answers all my questions without hesitation. He not only installed my AC but works on other issues I have as well. I am very thankful for him and blessed beyond words. I recommend this company to all my family and friends.
Wesley Cantrell
21:57 24 May 18
Top notch! Worked on my house a little over three days between the initial visit down to the final repair. Eric Nixon the technician was more than helpful, patient and knowledgeable. Rather than shotgun the repair he troubleshot the System and pinpointed my issue! The ac runs great! My family and I are very appreciative! Get the service plan it’s worth it!
Heather Baker
18:39 26 May 18
Jacob Alexander was my technician. He did a very good job, was very polite, and explained everything very well. He was very knowledgeable in his work and showed up the moment I asked him to. He’s very personalable which made buying my unit a little less stressful. He explained everything from top to bottom. I tell all of my friends and family to use you guys. The installation crew Conor and his helper were amazing as well. It feels wonderful to come home to a cold house. It’s been a long time since I had that. Top notch company and hands down the BEST AROUND!!!
Gina Jennings
16:05 29 Jun 18
James Brown came and had us cooled off very quickly. He was friendly and efficient. We were very impressed with how Southern Air sends out a text with a picture of the tech that will be arriving at your house. This is a great safety feature, especially for seniors or women.
Angel Davis
22:26 16 Jul 18
Ray was your technician today. It was 100° outside and my fan motor went out. He stayed until everything was fixed and working properly. He had amazing customer service and was very friendly. It was a very pleasant experience, even though it was extremely hot in my house.
Brittany Seabrooks
19:20 17 Jul 18
Jacob has been absolutely amazing. He was knowledgeable, friendly, and fast. Jacob discussed matters of concerns and fixes in ways we could understand. He was personable and left a great mark on the Seabrooks household. I would use his service again and I rate his overall performance as a 10. Thank you Southern Air & Jacob for a job well doneBrittany Seabrooks 😍
Jeff McClain
17:31 25 Jul 18
Ray came out to summer service my home AC and was very courteous and eager to answer all my questions. Southern Air has an amazing service plan to save you lots of money. Who doesn't like saving money? Call them!!!
Darrion Tregre
21:00 29 Jul 18
My air went out today so I called this company and they told me they'd send over my information to Ray and he called me within a minute and I explained everything. He arrived at my house in 10 minutes. He instantly figured out what was wrong and we went over all of my options. He was very nice, knowledgable, and professional. He also loved all of my dogs which was nice. Definitely recommend this company and Ray be your technician! Thank you so much!
Tyler Wasson
16:40 20 Aug 18
Ray was very knowledgeable and was able to diagnose the problem within a few minutes. Additionally, he was able to do a temporary fix that allowed my air conditioning unit to work while waiting for the replacement parts. Great service!
Pamela Crumb
21:33 23 Aug 18
James Brown came out today to repair our A/C unit. He was very courteous and knowledgeable of the parts needed to get our unit up and running.You are very blessed to have him as your employee. He is a keeper.
Jennifer Parish
13:25 29 Aug 18
I am the office manager at M&J Valve Services. Our air was not cooling. Ray Parish came out and checked everything out and cleaned our outside unit. He took great care of us and we were 100% satisfied. He was very professional and explained everything to us. He told us about the yearly Service agreement and we decided that it was a great option for us. I highly recommend Southern Air. Thanks again!!
Karen Wells
19:02 18 Sep 18
It was so nice to see a familiar face! Ray is always so friendly and I will request him every time! Thanks for the great service!
Benjamin Hoffnung
14:03 04 Oct 18
James Brown came out for a tune up and did a great job! Very glad to have Southern Air as our provider! Thanks!
Brittany Day
20:39 08 Oct 18
Tommy Parish came out without hesitation. The call was made around 8:30PM and he was able to get our air back up and running in no time. Super helpful and very nice.
Christi Stephens
16:21 16 Oct 18
Ray Parrish is awesome! I was given a 2 hour window for the arrival time (between 10am and noon). He showed up at 10:05 am despite the weather. He is very professional. He answered questions about a mini split unit that isn't part of the maintenance membership that we have with Southern Air. He did the maintenance quickly and gave a detailed explanation of what he found. I asked about added another air vent and he said that he could check now to see how much material would be needed and the cost. He went back into the attic without complaint to answer my questions. I also asked about another project and he explained what would be needed and gave me an estimate. He also gave his direct phone number in case my husband had any questions since I would be replaying the information. I would highly recommend Southern Air and Ray Parrish!!!
Yang Chai
15:17 19 Oct 18
Bob, the magic technician, helped me to fix my heater and change my broken thermostat. He is thorough and doing a great job. Always like the quality of service from Southern Air!
Michael Thomas
19:05 19 Sep 18
Ray and Justin did a great job! Quick and courteous. Will definitely be requesting these two again.
dale barnes
14:01 23 Oct 18
This is the 1st time James Brown has been to my home. He checked out my furnace very well and told me everything that it is doing. He seems very knowledgeable and tells me what to do to help my units work better. I'm recommending him to all my friends. Thank you for your service.
Terry Phillips
13:37 25 Oct 18
Another great experience with Southern Air Heating and Cooling! Jacob was courteous, prompt, and professional. Thank you for being such a great company to do business with!
Ann Aro
01:53 02 Nov 18
Ray came out and made buying a new unit a positive smooth experience. He took time to explain options and was very professional. I’d highly recommend this company! Installation was smooth and even before schedule to keep us warm! Mickey and Garrett did a great job with installation as well.
Jim H
20:58 01 Nov 18
James Brown came by and did an incredible job. Was very polite and extremely professional. He explained what he was doing and why. I could not be happier.
Nick L
22:48 11 Nov 18
Jacob came and fixed an issue with our heater as quick as it could possibly be done. Outstanding service! He was a really nice guy and also showed me how to fix the issue if it happened again. Thanks Jacob!
M. Bowers
04:01 14 Nov 18
It was about 35 degrees outside and my heat went out. Jacob from Southern Air came out at about 9:30 pm and got my heat up and running in minutes. Jacob was super pleasant, professional, knowledgeable, and efficient. I appreciate the service and was so impressed I purchased the customer service plan on the same day. Thanks Jacob! You’re the bomb!
Christine DeMello
18:49 27 Nov 18
Jacob came out today for my yearly inspection. Turns out there is carbon monoxide coming into my house from my very old heating system. Jacob was concerned and thoroughly explained what was going on and my options. I told him that he softened the blow of having to put in a new system. He explained things in detail and was open to all of my questions. Southern Air is very fortunate to have an employee like Jacob.
Constance Wells
22:27 15 Jan 19
Our technician, Bobby T. did an amazing job! He was professional, arrived within minutes, got right to work, identified the problem and fixed it all before it was time for me to pick the kids up from school. Great service, I highly recommend them! Thank you Bobby!!!
Chris Rondeau
23:06 15 Jan 19
James came out and did a good cleaning of our system. Friendly and explained what he was doing. Thank you
Janet Richards
17:20 16 Jan 19
They replaced our very old system with a new more efficient one. Service was prompt courteous friendly and professional. The system works great and the whole process was fast and with no surprises!
Susan Brittain
14:05 19 Jan 19
James came out and was very prompt, thorough and courteous. He took the time to explain every thing he was doing. I highly recommend this company.
VICKY MCCLAIN
21:11 25 Jan 19
Tommy came out and found out EXACTLY what was needed in reference to our unit not producing heat. Very Informative! Thanks So Much For Everything!We Truly Appreciate You and Your Co.
Dewayne Williams
22:45 26 Jan 19
Want to thank Tim and Dave! This two guys done a wonderful job on Wednesday. Was really informative on everything you guys done.Thanks alot guys and great job.
Katie Rickert
17:24 30 Jan 19
Neil & Tim were great! Super nice & prompt & got the job done in the time they said it would take! They were also super helpful in answering my questions! We will definitely use Southern Air in the future & request them!
Rebecca Mowry
23:05 30 Jan 19
We have used Southern Air for many years. Ray is the most professional and friendly service representative they have ever sent to our house. I appreciate the time he spent reviewing each issue and the plans to resolve them. Thanks Ray. You are awesome!!!
Pamela DeBusk
21:15 03 Feb 19
Bobby Terrell serviced my two heating and cooling units in Benton. He was professional and called me immediately to tell me that everything was fine, but as they are old units that at some time they would need replacing. No pushing or persuasion to get them replaced soon, just honest feedback which I really appreciate.Thank you Bobby and thank you Southern Air
Dean Anderson
19:01 15 Feb 19
Ray was absolutely terrific and performed maintenance on our package unit with perfection. He thoroughly explained everything every step of the way, and very carefully took care of everything just the way it should have been. When asked questions, he took ample time to explain to my the details to my satisfaction. Thanks so much for a wonderful job, Ray!
Vanessa Robinson
01:46 17 Feb 19
Thank God for James Brown. He was a lifesaver when our thermostat went out due to a power surge. He was very helpful in showing us what to do in case it happened again. I would recommend Southern Air and Heat to anyone needing assistance.
Ronnie Collins Sr.
21:41 21 Feb 19
Ray came out and made me aware of my issues with my heater. Gave me options on repairs. Made his repairs. Was very knowledgeable polite and courteous. Answered all my questions and I will recommend to all my friends and family. Southern air has a great technician!!!!!!
Facebook Rating
4.8 Stephanie White Neal
2019-02-06T22:52:16+0000
We were very pleased with our whole experience !!! They came out one day to assess and were at our house the next morning at 8:0am. They worked hard for an entire day replacing our AC. The workers were very thorough and didn’t leave until it was done. I highly recommend Southern Air!
Michelle Jeanmard
2018-12-25T12:52:31+0000
This is a great company! Yesterday, Christmas Eve, I had to call as my heater was not working. Matt was here within 30 minutes. He was super polite and knowledgeable. Very grateful for this company!
Mari Cassel
2018-11-15T18:20:08+0000
Southern Air Heating and Cooling is a great company. You can count on them to return your call and show up when they say they will. Their service technicians are second to none. I recommend them highly!
Brandy Belgard
2018-10-07T01:28:51+0000
When it’s 80 degrees inside the house at 7pm in the fall, it’s nice to have a wonderful service tech like Eric come to the rescue! Thanks!!!!
Ty Joyce
2018-10-06T22:14:58+0000
Had to call them out for what ended up being a bad compressor. Due to the age of my system, it was recommended to replace the unit, and both inside and out (older refrigerant being phased out), which I kind of already had an idea. So they had a crew out at literally first thing in the morning, and had a brand new inside and outside unit replaced and pumping out air in no time at all! The guys were all friendly and courteous! Couldn't ask for a better crew! Thanks again!
Adam Walley
2018-09-24T13:56:21+0000
Caleb has done a great job figuring out the problems we had with our factory system! He’s saved us quite a few times!
John David Kennedy
2018-07-05T23:36:15+0000
Caleb rocks! My air conditioning broke on this 95 degree day. He got here fast and was professional, courteous, knowledgeable, respectful, efficient and worked quickly to get me cool again. I can't say enough about how pleased I was with Southern Air and tech Caleb.
Kathy Nolen
2018-06-30T18:05:17+0000
Awesome i called them about 8:30am and he was here by 11am and repaired our central air i will be using them from now on
Jude Benson
2018-04-20T22:18:39+0000
Today was the first time we have used Southern Air Heating and Cooling (Shreveport). Eric was a true professional. Southern has won our business and in the future we will only call them when we have heating and cooling needs. Job well done, Eric.
Susan Martin Gray
2018-03-06T00:01:59+0000
We've had good service from Sothern Air anytime needed. Always ready to help with any problems or concern we've had. Jacob our technician was friendly, knowledgeable and experienced. He made sure we understood the whole process from start to finish on our new unit. Would recommend to anyone needing trustworthy, efficient and great service.
Ruby Cagle Bryant
2017-12-30T04:03:10+0000
Matt M. is a knowledgeable, skilled technician who takes the time to completely check my air-conditioning and heating system. He listens to my concerns and does not "brush me off" with "oh, that's the way it's suppose to sound or run." If there is a problem, he corrects it immediately. I request him as my service technician as I trust him completely to fix whatever issues occurs with my unit. I have been a Southern Air customer for years. They are a very trustworthy company.
Margaret P Williams
2017-12-22T17:47:05+0000
Shawn serviced my unit. Very professional and personable young man.Arrived right on time. Took time to explain a few things.
Cynthia Schlekau Cloud
2017-12-17T21:21:27+0000
The tech was able to quickly assess the situation and determine what the problem was and fix it quickly.
Gloria Dipuma
2017-12-07T21:17:49+0000
very nice and just goes about his business doing a great job of cleaning the inside unit like an excellent professional is. he also wears his booties when he comes in the house. thanks,donald
Ricky Guidry
2017-11-16T19:13:35+0000
ERIC came out today and checked the whole system out . great job ERIC C. and SOUTHERN AIR !!!!
Kathy Hillman Revello
2017-11-15T03:39:29+0000
Zac came out today to service our heater for the season. As always, he did a great job...very polite, professional and knowledgeable. We are very pleased with Southern Air. Thank you.
Vicky Johnson
2017-11-10T02:45:47+0000
Eric was GREAT very professional he worked hard to find the problems with my air conditioning system. Could not have a better technician to come out I would like to say thank you to him for his great service.
Theresa Goings Cantrell
2017-10-04T02:12:39+0000
Levi and Lucas were my technicians today and they were extremely efficient, courteous and knowledgeable. Thanks guys!
Michael Boyd
2017-10-01T01:38:25+0000
Have been doing business with Southern Air for at least 10 years. Have never had to wait more than 1 day for them to service unit when called. Very pleased with their service.
Wesley Warren
2017-09-27T23:41:28+0000
Great company. Very dependable. Top of the line customer service.
Ruth Rye Stanford
2017-09-26T16:19:07+0000
Prompt attention when called. Very professional. Came at appointment time. Very pleased with service.
Loretta Slaughter
2017-09-18T18:25:22+0000
Mr Steven was a great young Man! Thank You for your service.
William Roberts
2017-09-16T18:46:44+0000
Fast,courteous, and knowledgeable; professional to say the least. These folks can help.
Horace Sanders
2017-08-22T15:30:58+0000
Prompt, honest, and very good service.... Keith is an excellent technician....
Paul Vangossen
2017-08-18T16:08:05+0000
shawn was very good at his job ,and friendly , he did a great job, we were very please with the job he did .
Jimmy Davis
2017-08-16T21:17:03+0000
Great service from Jameson, unit back running within 2 1/2 hrs of calling in.
Pamela Johnson
2017-08-16T00:43:08+0000
Eric at Southern Air was awesome. My problem was a little tricky but he found it. He even pushed my mother in laws car out of the way, because the battery was dead, to get to the attic door. Above and beyond the call of duty. Thanks again.
Carrie Tinsley
2017-08-09T13:12:37+0000
Southern Air always does a great job - at our home and business. Polite, professional and make great suggestions to help out so your AC can work the best for you! Thanks again!
Carolyn Sue Roe
2017-07-14T02:21:07+0000
Very reliable service and arrives when scheduled. Having a service contract saves alot of time.
Jeanie Fallin Simmering
2017-07-06T20:22:26+0000
Our air stopped working in the middle of the night; called Southern Air this morning, and Eric was here by two. He diagnosed the problem, and had it fixed within thirty minutes. Wow, that air feels good! Thank you for everything, Eric and Southern Air; I appreciate your professionalism!
Selma Sickels
2017-07-01T21:41:49+0000
I had Jeremy (Ball) out for a plumbing work up that was needed. He was very professional and did not mine adding in my shower handles that were not properly installed. He took the time to correct a joint issue that he noticed so it would not cause a leak in my wall! I do have the contract with Southern Air, I do recommend having this plan because it is helpful in the long run of the life your heating, cooling and plumbing needs over the years. I really love the crew in the Ball office. I call and they are always great on the phone and when they come into my home also.
T.J. Shuflin
2017-06-23T16:33:49+0000
Southern Air came through for us this week. We do have a membership contract with them, which I highly recommend. Within about an hour this past Sunday (June 18), someone was at our home to check a problem with the thermostat and A/C unit. Chase got it working, and put in a request for another service visit the next day. Matt arrived on time on Monday, gave the system a complete check, and found a circuit board needed to be replaced. The part was ordered, and Stephen was here on Friday (ahead of the appointment, but we were called and told to expect him), and replaced the board. Top notch service, reliable, courteous and professional - everyone.
Jason Bennett
2017-06-22T21:23:57+0000
I must admit, I was apprehensive about contacting a big A/C repair company, knowing that I was about to get hit with a huge repair bill. But, Southern Air (Monroe) did me right, and in the face of some unforeseen problems that threw a bit of a kink in the repair process, they still handled my situation like pros. I am very satisfied with the service I was given. My technician's name was Whit, and he was the best you could ask for. My repair threw him an unexpected problem, and he & the company handled it well. Very nice people and they know how to take care of you.
Frank Brown
2017-06-22T14:25:48+0000
Thanks Joey M. Thanks for being a real professional and a committed, service tech. Joey fixed our Church AC, and he went the extra mile by making sure everything, was to my satisfactory. Joey has excellent people skills as well. Southern Air is a batter company because one. And that one is a part of many. Thanks Team, for all that you do. Joey Keep Up The Good Work. God Bless
Rose S. Benjamin
2017-06-22T01:28:51+0000
Very professional , he explained to my husband and I what was going on with our unit and explained the options that we could consider. Thanks Tim
Sue Fontenot
2017-06-16T21:35:24+0000
Have only had good experience with southern air. Yesterday was Chase M s first time out to my house for maintenance on my ac units. Checked out well and very courteous. Took the time to answer my questions. I was very satisfied with his work and timing in getting his work done. I would strongly recommend Chase/southern air.
Jose Sierra
2017-06-15T20:56:27+0000
I think the gremlins got in my ac unit. It was random problem after random problem. I would like to thank Keith and Joey M for putting up with all my questions and doing a great job in figuring out and fixing all the problems with our ac unit.
Cheryl Sooter
2017-06-14T20:08:16+0000
Eric Clark serviced our A/C today, which had gone out the previous evening, and did a fantastic job!My husband, our three dogs and I so appreciate his professional manner and sincere empathy he felt for our condition with our home being too hot. He is great!UPDATE UPDATE 8/31/17We had a few minor issues come up so Eric and Matt came out, diagnosed the problem, repaired it and we are doing fantastic once again with our new unit I lovingly refer to as "the Monster", because how powerful she is, lol!Eric and Matt are seriously very professional and caring individuals. We feel we made the right decision with this large purchase for our home, going with Southern Air and Plumbing, and will recommend them to our friends and family.
Brittany Haire
2017-06-06T15:49:32+0000
Joey was great! Checked everything out to make sure I was running smooth before the scorching summer heat!
Bryan Hawthorne
2017-05-20T01:08:24+0000
We have been well pleased with Southern Air, from installation, to maintenance. This a professional and courteous company. We highly recommend them.
Nanya Bennis
2017-05-05T22:14:57+0000
I live in Alexandria, LA. Zack came out yesterday for routine maintenance because the service visit was interrupted about a month ago when Eric came out. Eric got the outside part done and was ready to start the inside part when I remembered an appointment that I had forgotten. Eric scheduled a return visit and Zack came out yesterday.I had reported hearing a dripping sound when the AC came on and for a while after it shut off. While finishing the inside part, Zack looked into it and said that the Plumbers needed to come out. He called that in and Jeremy stopped by about 1/2 hour later. He found the problem under the house and fixed it in no time. He also offered other services that were pertinent to the situation.Southern Air has been working on my system for about 8 years now. Everything about them has always been top notch. The phone is always answered promptly, the office people are professional and courteous, and every service tech that has ever come to my house has always amazed me with their professionalism, knowledge, and attention to detail. Thanks to all of you for everything you do!
Millie Houston
2017-05-05T19:10:12+0000
Jeremy was friendly and very competent. He reviewed the problem with me before and after and explained the bill. Southern Air certainly has professional employees.
Shirley Young
2017-04-28T17:48:38+0000
Chris Martin has done our routine maintenance since we had our system installed. He is always friendly, efficient and does a good job explaining the service when he finishes the job. He is an asset to your company.
Shelly Breland
2017-04-22T00:54:10+0000
Southern Air Heating and Cooling, has always been very prompt to fix any air or heating problem we have ever had! The employees are very good to explain the problem and fix the problem properly for the best price around!!!
Owen Debra Matherne
2017-04-21T22:53:11+0000
Chris came today for a routine maintenance of our unit. He was professional, timely, knowledgeable, and efficient. We would highly recommend him for service.
Hilda Curry
2017-04-14T01:27:00+0000
Excellent service. If they cannot meet the time frame, the office will call and update the expected estimated time. Jameson B. Was very thorough and very professional. Tell Ira to give him a "raise"! Thanks Southern Air.
David Tassin
2017-04-13T19:43:38+0000
Steven did the best job of cleaning the outside A,C, unit of anyone ever sent here. He took the panels off and cleaned the unit thoroughly. Very satisfied with his level of attention to detail.
Teresa Love
2017-04-13T02:26:15+0000
Checked my ac and got it blowing cold air on the very same day I called, and did it at a reasonable price!
Linda Walker
2017-04-12T14:57:29+0000
Thanks to Shawn for letting me know what needed to be done to my air conditioning system. He is very knowledgable about the working of an air conditioning system. Thanks again Shawn for explaining things to me yesterday and getting the job done.
Shelton Eubanks
2017-04-04T02:02:57+0000
Steven M. And Caleb P. Did an excellent job on units. Very professional job.I have been a customer for over 20 years. They do very good work.
Jack Harp
2017-03-27T20:13:27+0000
Eric did annual checkup for AC/central heat. Did job in a timely, efficient manner. Also installed surger protector for outside unit. Very pleased with work. Have been using Southern Air for many years.
Sandra Bray
2017-03-13T16:29:53+0000
Chase M came out today from Southern Air. He checked out our unit, cleaned it and made sure it was ready to go for the upcoming months. They did a good job. Thank you.
Marcus Constance
2017-03-10T20:44:41+0000
We always get great service from professional and polite people. Jameson was a prime example of the quality personnel Southern Air Ira Preuett employs!!! Thanks again!
Ada King
2017-02-28T01:44:37+0000
I had my system serviced today for the first time and the tech that was sent (John stephens) was very polite, knowledgeable and friendly. He was very professional and I appreciated him even taking the time to explain to me how to use my thermostat since I wasn't sure I was setting it right. Very happy with the service I received :)
Sam Fowlkes
2017-02-17T23:33:51+0000
Matt was very courteous, very through, a very willing to answer question and concerns. Couldn't expect better service.
Henry H. Lemoine Jr
2017-02-17T20:28:09+0000
Fantastic .very professional and through. Great company great work.
Monique Landreneau Cusick
2017-02-13T22:38:58+0000
Andrew fixed our problem and was very knowledgeable, respectful, professional, and helpful. I felt confident in his abilities and diagnosis of our problems.
Paula Price
2017-02-11T13:11:43+0000
Since we have been using Southern Air back in 99/00 we have ALWAYS, ALWAYS, ALWAYS been EXTREMELY SATISFIED. The level of professionalism is beyond any company I have seen in many years. Every individual from the office to the field personal have never been anything but a joy to have been associated with. Joey came out Tuesday to do a typical scheduled maintenance and I was very pleased it was him. He's been here before and I think it's very impressive that Southern Air tries to make return visits with the same individuals......it just adds that extra plus when you can have a familiar face every time. Anytime anyone has ever been here they have never pressured us for anything regardless if our system has been in need of repairs, cleaning or replacement of parts. Even when our system was out of warranty and beginning to nickel and dime us they were very sensitive to our financial situation and so would give us every option available to make that unit go just a little bit longer. Finally, Joey had to tell us that it was costing us a tremendous amount to continue with repairs. We really like him, he is a sound Christian man with outstanding morals and integrity. I have not heard many people praise their employer like he did.......it was very refreshing to see someone that truly LOVES THEIR JOB.......He does.We made the decision to replace our unit and from the moment Joey arrived until the installers finished on Thursday we were absolutely amazed and impressed in the attitudes, workmanship and overall thorough attention to all the details that each of these individuals exhibited. WOW is the only word that even comes close.Southern Air......We hope you know just how awesome your team is.......I will ALWAYS recommend Southern Air........awesome don't even touch it!!!!!
Doris Harris Vaughn
2017-02-10T02:22:35+0000
Thank you Josh Baden and Southern Air for the good job you did this week. It's good to know you also have plumbers. Great service.
C.j. Rose
2017-02-02T15:15:26+0000
Chris Martin did an excellent job on checking our system, after he finished he explained everything he did and the results of all his checks, Thank you for a job well done.
Kim Crowder Brown
2017-01-27T01:25:09+0000
Chris Martin did an amazing job for my mom Sharon Crowder. He is very professional and would request him for future needs.
Michael Holbron
2017-01-27T00:37:42+0000
Thanks to James Brown and his expertise, I have not had any issues. Top notch preventative maintenance and trouble shooting during routine servicing have negated any potential heating/cooling malfunctions during critical key times of the year. Knows us by name and is very professional. Highly recommend you request James by name.
John Roberts
2017-01-25T20:24:46+0000
Stephen P. has been coming and servicing our HVAC systems at the Turkey Creek Church of Christ and has done very professional work. He is puntcual, courteous, knowledgeable and just downright friendly. Like the service very much.
Michael Collins
2017-01-24T21:48:21+0000
Yesterday Tim Pruitt called and soon arrived right on time. He is such a mannerly young man, and he went to work right away assessing the situation. He correctly found the problem and had the part in his truck. He represents Southern Air extremely well, and shows great attention to treating the customer with respect.
Fredrick Kelsey
2017-01-23T23:26:07+0000
We always have a good experience with the Technicians that come to our home to do routine maintenance or service calls. They are always courteous and helpful. The office is always helpful, and courteous when we need to schedule any services as well. Thank you for your services
Dian Woods Sandefur
2017-01-19T15:40:36+0000
We have always had a good experience with those sent to us for problems/maintenance, etc. Yesterday Chris Martin came to us for routine maintenance of our unit. Chris had been here before, maybe a time or two. I just want to report that Chris is always friendly, helpful and hard-working, but yesterday he went above and beyond the call of duty. My husband asked him to check the air vents in our kitchen, because the kitchen always seems warmer than it should. Chris checked the air flow and noticed that bits of insulation had traveled through the air ducts and gotten trapped in the vents. He offered to clean the vents even though that's something we should do. We appreciated his offer, but told him we can do that. Chris seems to go above and beyond the call of duty, and that speaks well of him and for Southern Air.
Michael Canady
2017-01-18T21:13:51+0000
A Southern Air representative came to service our HVAC system yesterday. And as always did a great job. You can count on Southern Air!!
Elizabeth Spivey
2017-01-13T01:58:03+0000
STEPHEN P. called before arriving and gave me approximate time of arrival. He arrived promptly and was very professional. Name tag was visible and easily read. He asked questions about my system and asked if I had any concerns about performance of the unit. He cleaned my permanent filter, went to attic and in the yard to check the units. When he came back into the house he had booties over his shoes. My receipt was e-mailed to me which is great way for me to keep up with them. Overall great service
John Danielson
2016-12-20T17:20:36+0000
Excellent service as usual, Thanks... and MERRY CHRISTMAS to all at Southern Air
Rhonda L. Tolar
2016-11-17T00:59:16+0000
Last week, Southern Air replaced our heating aid air units. I couldn't have asked for better service. They were on time and and replaced both units within a very decent amount of time. They covered my carpets to keep from messing the up and cleaned up after themselves. I am super pleased with their work and highly recommend them.
Spencer Alan Reiter
2016-11-02T06:19:42+0000
Had a major gas leak at my new place. Matt and Steve from Southern took care of the problem with the upmost care and professionalism anyone could ask for. Great company that you can count on to get the job done and done right.Make sure those guys get a Christmas bonus:)SAR
Gail Ogle
2016-10-16T01:39:02+0000
Service contracts are honored very quickly and the service tech that came was very good. He knew more about my tankless hot water heater than the company that originally installed the product.
Bethany Jones
2016-09-23T01:35:58+0000
Couldn't ask for a better company- went above and beyond to make sure we got our air returned as soon as possible. Very professional and hard workers.
Cassandra Richard
2016-08-06T14:43:25+0000
Great customer service and well trained techs. We have been using southern air for the past 7 years.... we always appreciate the extra mile the tech's go thru to make sure we are pleased. The membership plan is awesome and works out great for us. This was Joey's second time coming to the house (not for the same issue) I remembered him b/c my dog was so excited to see him again. Joey gives the best advice and honest opinion. Even though the company is located so far away from us, they make sure we are seen right away. Thank you for all you do!!
Akeshia Singleton
2016-07-28T22:58:12+0000
Y'all always do a great job! Thanks to Caleb, Tim, Glen and the crew for putting in our new system quickly and efficiently. Excellent customer service!
Christina Glunt Summers
2016-06-30T22:17:16+0000
Well I will say they were prompt on coming out to see about our problems and explained every detail to us and they were great and told me about what was never done under a contract with another vendor ( shame on you for ripping us off) these guys had a great attitude and even gave us a little dance at the end!!!! These are the people to call!!!! Estimated before repair everyone loves that!!! Give them your business!!!
Lisa Brown
2016-05-26T17:37:25+0000
Have been dealing with Southern Air for the past 15 years. They've been professional and knowledgeable every time, even at 10:30 on a Sunday night. Our old unit that came with our house was just replaced today by Southern Air at a very reasonable price and 0% interest for 5 years. We will continue to deal with Southern Air without reservations.
Brett Davis
2016-04-11T14:20:16+0000
John and Bobby were very professional and courteous for my A/C inspection. They did a great job and were very friendly.
Ronda Sanders Parham
2016-03-31T03:27:15+0000
Austin and Lucas looked over our inside/outside units, and gave very good advice on what we should install to be more energy efficient and cost effective when we replace our equipment. Thanks for the professional service, we will definitely use Southern Air for future installation needs!
Terry Perkins
2016-03-30T16:30:26+0000
Really wanted to bring attention to Eric Clark he impresses me as to being a hard worker trying to always to make things better and more efficient . Definitely a team player continuously putting the company in the best light possible . I see him in a leadership role with his skill to take command and delegate efficiently to create the best job possible in the lest amount of time . Also his costumer service personality reflects that of the company . Thank you
Mary Anne Perkins
2016-03-30T15:26:00+0000
My fiancé and I have recently purchased a new home and we had several questions regarding the air conditioning unit and electrical wiring etc. in the new house as it is an older house. Eric Clark answered all our questions and was extremely knowledgeable, when the time comes to replace our unit or have work done we will definitely be using Southern Air.
Kim Berjeaux Barber
2016-03-30T15:24:09+0000
Great company with fast service and friendly, helpful staff!
Erika Clark
2016-03-29T21:22:48+0000
Eric is awesome! My family has always done business with Southern Air!
Francis Bordelon
2016-03-29T20:23:01+0000
Austin B. from Southern Air just installed an APCO house air purifier. I hope it helps clean the air in my house and get rid of pollen and dust. Austin was here on time. Very prompt and job didn't take long to do. Southern Air always services my unit and does a good job. Good to know they are also in plumbing. I do recommend Southern Air to friends and family.
Megan Cherie Adams
2016-03-29T01:15:12+0000
David was an immense help! I'm a very satisfied customer. He is very knowledgeable and cheery.
Tammy Fryar
2016-03-27T22:49:49+0000
We had Austin B check our system and look at our equipment and we couldn't be more satisfied. He was very professional and provided us with some good information. Definitely will call Southern Air if we have a problem or need any assistance.
Kalene Hudson Adams
2016-03-27T01:59:21+0000
Southern air is exceptional! When I called the office, David took my call and was very understanding and professional. He asked al the right questions, sent out two great technicians, and they had my problem taken care of very quickly. I highly recommend Southern Air!
Allison Franks Bailey
2016-03-24T02:16:51+0000
Southern Air has always been very prompt when we need our units serviced. Everyone is always polite and courteous! We have recommended them to our family and friends and will continue to do so.
Dale Lingenfelter
2016-03-23T15:31:50+0000
These guys are extremely courteous and professional. They know their stuff! Nothing but great things to say about this company!
Don Lester III
2015-05-05T03:45:52+0000
Customer service top tier in all aspects is hard to find nowadays and when the weather doesn't cooperate you depend on comfortable living to relax and enjoy time at home. Southern Air Heating & Cooling continously takes care of customers the old fashioned way, customers come 1st and they are also taken care of right every time!
Steve W Walker
2014-09-17T22:06:31+0000
My electric meter shorted out last night with sparks flying everywhere so I had to call the fire department and the city electric dept at 9 pm. They cut off the eletricity. I called southern air the next morning and they came out quickly. By 3pm they had the power back on!! Thanks guys
Nancy Anderson-Blackwell
2014-06-18T21:56:24+0000
Absolutely the BEST! Professional and friendly. I will never use anyone else!
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“Chase M. serviced my air conditioner for Southern Air today. First class in every respect. Very knowledgeable and went out of his way to accommodate. 5 star rating for Chase M. and Southern Air.”
Hal S. – Google
Plumbing
Southern Air offers plumbing services in Alexandria, Louisiana and surrounding communities. Our experienced and friendly plumbers are available 24/7, and we back all of our work with a 100% satisfaction guarantee.
If you need Alexandria plumbing services, click the link below to learn more, or give Southern Air a call at (318) 640-3151.
Here are our most popular plumbing services:
Certified Technicians
At Southern Air, we only employ the best. Our technicians are NATE-certified to meet the highest standards in the industry, and they have specialized training from major manufacturers like Carrier and Trane that allows them to handle any system with confidence.
Continually trained on new industry-leading methods and fully background-checked, our technicians are ready to help you.
Our Ironclad Guarantees
We stand by our work, and we’re proud of what our company and technicians accomplish.
For your peace of mind, we offer multiple warranties to cover not only newly installed units, but our repairs on your existing unit. We want you to be happy and comfortable, and our goal is to do the work right the first time.
Peace of Mind Guarantee
All technicians in your home have an extensive background check performed and are randomly drug tested for your safety.
100% Money Back Guarantee
We guarantee that the equipment we have installed will perform as we have stated, or we will remove it and return 100% of your investment.
No Surprise Guarantee
We offer no surprise pricing, which means the quote you get upfront is the price you’ll be paying. You can rest easy knowing that there are no hidden fees or shocking numbers at the end of the job. Any additional work will be approved by the owner in writing before work is started.
Property Protection Guarantee
All property such as lawns, shrubbery, carpeting, floors, walls, furniture, and door frames are protected. Damaged property will be replaced or repaired. Drop cloths will be used on all work and traffic areas.
Comfort Guarantee
We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the systems at no charge.
Utility Savings Guarantee
(Valid Deluxe Or Higher Systems) You will save a minimum of 30% on your heating and cooling costs or we will refund double-the-difference of your savings not realized during the first year. (If your system is not meeting guaranteed savings, you must notify us immediately to allow us to evaluate your system’s performance)
$500 Installation Date Guarantee
If we do not have your new system operating by the date promised, we will pay you $500 for your inconvenience.
$500 No Frustration Guarantee
If your system breaks down during the first year and leaves you without heating or cooling, we will be there within 24 hours or we will pay you $500 for your inconvenience.
No Lemon Guarantee
If your compressor in your air conditioner fails twice in the first 5 years, we will install a complete and new condensing unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a new furnace.
Service Areas
We service the northwest, north-central, and northeast Louisiana.
Alexandria
Southern Air Heating and Cooling
6060 Monroe Hwy, Ball, LA 71405
(318) 640-3151
HVAC, Plumbing
24/7
Shreveport
Southern Air Heating and Cooling
1333 Southern Ave, Shreveport, LA 71101
(318) 798-1801
HVAC
24/7
Monroe
Ruston
Leesville
Southern Air Heating and Cooling
203 N 5th St, Leesville, LA 71446
(337) 238-9689
HVAC, Plumbing
24/7
Southern Air Services & Repairs ALL Makes and Models
Financing Options Available
We understand that making repairs and upgrades to your system can often be unplanned—both for you and your budget. For your comfort and convenience, Southern Air offers multiple financing options with approved credit. Keep your family cool in the summer and warm during the winter without the financial stress of paying everything up front. Call today to see which option is right for you. 318-640-3151
RUSTON
Southern Air Heating and Cooling
1601 Link Dr. Ruston, LA 71270
Phone: (318) 232-4969
mpl# 4073
SHREVEPORT
Southern Air Heating and Cooling 1333 Southern Ave,Shreveport, LA 71101 Phone: (318) 798-1801
BALL/ALEXANDRIA
Southern Air Heating and Cooling 6060 Monroe Hwy,Ball, LA 71405 Phone: (318) 640-3151
MONROE
Southern Air Heating and Cooling 708 N 30th St,Monroe, LA 71201 Phone: (318) 322-6723
LEESVILLE
Southern Air Heating and Cooling 203 N 5th St,Leesville, LA 71446 Phone: (337) 238-9689