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Why you shouldn’t make AC repair a DIY project

As a homeowner, you’re always ready to tackle that next DIY project over the weekend. While you may be an avid DIY enthusiast, when your air conditioner stops working like it should, this isn’t a project that you should handle on your own. In fact, there are some very good reasons to avoid DIY AC repair and call Southern Air instead.

We’ve compiled a few reasons why DIY AC repair isn’t your best option and listed them below. This way, the next time you’re tempted to try fixing your AC unit on your own, you give us a call instead.

Pictured: If you want to know about Southern Air, talk to our techs. They're true, NATE-certified professionals.The top reasons to avoid DIY AC repair and call a professional instead

The top reason why you should avoid fixing your AC system yourself is because of the DIY dangers associated with this type of project. Like other electrical systems, you run the risk of shock if you’re unsure of what you’re doing.

On top of this, here are just a few other reasons why AC repair should be left up to us:

Your warranty

On top of avoiding DIY problems, one of the best reasons not to fix your air conditioner yourself is because you could harm your warranty. Depending on your system, your warranty could become void if it isn’t serviced by a technician who’s certified.

Refrigerant handling

If your system’s refrigerant is low, you may be tempted to go ahead and add some more to your system. Before you do this, know that refrigerant requires specialized handling to manage this material safely and effectively.

Complex diagnostics

Your air conditioner is a complex system that contains hundreds of different parts. If you aren’t confident you can figure out which one isn’t working, leave the job up to a qualified professional.

While you may still want to fix your AC unit yourself because it will ultimately save time and money, keep in mind that this isn’t necessarily true. At Southern Air, we correctly diagnose and fix air conditioners for a competitive price in a highly efficient manner.

Contact the pros at Southern Air for AC repair this summer

At Southern Air Heating & Cooling, we’re always here to help you keep your air conditioner up and running. To schedule an appointment or to find out more about our AC repair services, get in touch with us today. We look forward to hearing from you!

Avoid big sewer line problems with knowledge and prevention

Chances are, if you’re like most homeowners, you’ve avoided taking a close look into your home sewer lines. However, a small problem with the sewer system can turn into an expensive, messy problem, so it’s important to understand how the sewer lines work so you can identify and fix issues sooner rather than later.

If you suspect that something is wrong with your home’s sewer line, the time to call Southern Air for emergency plumbing services is now.

Pictured: Watch out for trees in your yard that grow close to your line. This can lead to sewer line problems later.Causes of home sewer line problems

When you flush the toilet, gravity pulls waste downward and into the sewer lines, where it flows out of your home to be disposed of within the public sewer system. If a problem occurs with the pipes, you may face a backup of sewage into your home or leaking into the yard.

A home sewer blockage is one of the most common sewer line issues faced by property owners. A clog can be caused by flushing inappropriate items down the toilet or by tree roots that grow into the sewer lines, damaging, breaking, or blocking the pipes.

In addition, damage to the pipes leads to leaking sewage, which can be a health hazard.

7 potential signs of sewer line problems

Sewer line problems in your home aren’t always immediately visible. That’s why knowing what to look for allows you to have more information, and then call in a professional. If you have a home sewer clog, blockage, or leak, you may notice:

  • The constant sound of running water through the pipes: If this occurs, turn off all faucets and check the toilets. If the sound persists, leaks in the lines could be the culprit.
  • Floors that have a spongy or moist feeling when you step down: Leaking water from the sewer lines can damage the interior flooring.
  • The odor of mold or mildew: This is caused by moisture from a leak that becomes trapped in the walls.
  • Cracks in the home’s foundation: Sewage leaking into the soil can damage its structural integrity.
  • Unusual landscape growth in concentrated areas: This can also be caused by leaks of sewage into the soil.
  • A rodent problem: Rats and mice are attracted to the smell of sewage.
  • Higher water bills: If you have a leak, your plumbing system is working overtime to compensate.

Call Southern Air for emergency plumbing services here in Alexandria!

If you live in Alexandria, Louisiana, contact our team at Southern Air for help with your sewer line problems. We can expertly diagnose and repair problems with your home sewer lines, including tree root incursion, damaged pipes, and broken lines.

Get your summer running right with a more efficient AC system

The hot Louisiana summer can exact a heavy toll on your AC system. The extreme heat and humidity can cause your unit to run continuously day and night, increasing the chances of a breakdown. Plus, summertime electric bills can put a damper on your vacation fun, and an air conditioner that goes out during the heat of summer can ruin your plans altogether.

Pictured: This summer, don't neglect your AC maintenance in order to avoid a system breakdown.

You can keep your summer enjoyment and comfort intact by paying attention to your home’s cooling system early and taking action to prevent a meltdown. Regular AC maintenance is the key to keeping an aging unit going strong. If you are past that point, do not despair! Upgrading to a new AC can actually help you save money!

Get the most from your existing system

It’s estimated that 20% of AC failures are unavoidable. However, that means that regularly scheduled maintenance might have prevented the rest. With an AC tune-up, a qualified technician from Southern Air can prolong the life of your unit and help it to run more efficiently by knowing what areas to inspect:

  • Power use adjustment
  • Dust-blocked vents
  • Worn parts
  • Incorrect calibration
  • Looming mechanical or electrical problems

Upgrade—you’ll be glad you did

Now is a great time to purchase a new system because recent advances in technology have resulted in access to the most energy-efficient new AC units ever produced. On average, you can expect 20% savings on your cooling costs and other benefits from your new AC that may delight and surprise you:

  • New systems are extremely dependable
  • Smart technology makes today’s AC systems run more efficiently
  • Regulated power use saves energy
  • You will see lower utility bills
  • Your home will stay more comfortable in the summer months

Contact Southern Air

When you want to schedule some maintenance work on your AC system to get it ready for summer, or if you feel ready to start enjoying the benefits of a new system, we here at Southern Heating & Cooling would be honored to hear from you. We proudly serve north and central Louisiana.

There is no reason to be uncomfortable or worried about your air conditioning this summer when our qualified technicians are ready to hear from you. Contact us today and let us start helping you enjoy a less expensive and stress-free summer in total comfort.

Here’s why you should spend your tax refund on a new air conditioner

It’s April. It’s the time of year where baseball starts, the weather warms up, and taxes are due. Okay, that last item is less exciting than the others. However, if you’re like most Americans, you’re probably anticipating a tax refund; the average in Louisiana is $3,073. Exciting!

Many people use their refund to pay off debt, go on vacation, or buy boats / cars. However, in this blog post, we’ll argue the reasons why you should re-invest your refund in your home’s value by upgrading an old air conditioner.

If you’re ready to make the switch from your old system to a new one, contact Southern Air for a free in-home estimate.

#1. Replacing your old air conditioner can benefit your home’s value

If you’re thinking at all about selling your home in the next decade, replacing that old air conditioner with a new one using your tax refund makes sense. A new air conditioner will increase your home’s value, improve your curb appeal, and even be a deciding factor for many homebuyers.

Why is an air conditioner so impactful? When you’re buying a home, there are a lot of upfront costs to consider, from closing costs to the downpayment itself. An older air conditioner on the verge of dying is a big turnoff for buyers, because they know they run the risk of having to replace the system themselves at a time when they’re lowest on cash.

As the seller, you can just have Southern Air install a new air conditioner for the home and then up your home’s value.

#2. You can feel the better comfort

There are a lot of luxury items you can spend your tax refund on. However, will any of them make you feel as comfortable as a new air conditioner will on the hottest, most humid nights of the summer?

Whether you’re planning on selling your home or not, you and your family should still feel comfortable in your home. Consider using your refund to upgrade to a new Carrier air conditioner, installed by the Southern Air team.

#3. Cut down on miscellaneous costs

An older air conditioner is more likely to cost you miscellaneous money on two fronts:

  • Higher energy bills: Even with seasonal maintenance, an older air conditioner just isn’t as energy-efficient as a new system. This means you’re paying more for summers to come.
  • More frequent repairs: Older air conditioners are more likely to break down than new systems, which means you’ll need AC repair more often. Over successive summers, these costs can really add up.

Call Southern Air for a free in-home estimate

Southern Air offers free in-home estimates on new air conditioners. If you’re considering using this year’s tax refund on a new air conditioner, give us a call at (318) 798-1801.

Here are the benefits of tankless water heaters

Considering upgrading your water heater this spring? If you’re changing out your old water heater, you should consider upgrading to a tankless system. In this blog, we’ll review the benefits of tankless water heaters, and why you should consider one for your home.

When you’re ready to get started (or need more information!), contact Southern Air for professional plumbing services here in Louisiana, including Alexandria, Monroe, and Shreveport.

#1. Energy-efficiency

Tankless systems are more energy-efficient than standard water heaters. They use up to 30% less energy than regular water heaters, which can amount to $100 per year in savings. Over the course of the lifespan of the system, those savings can really add up.

If you’ve been looking for ways to make your home more energy-efficient, a tankless water heater is a great place to start. Give Southern a call to learn about other ways you can start saving.

#2. Endless hot water supply

Tankless water heaters are also known as “demand-type water heaters.” This is because, true to their name, they can provide your home with hot water as its needed at the tap or shower head. Since the system heats water as needed, there’s no “running out” of hot water like with standard water heaters.

With an endless hot water supply, your entire family can take showers in the morning without the last person feeling like they’re taking an ice bath.

#3. Less floor space

Most tankless water heaters are wall-mounted, and can go inside your garage, washroom, or even on the side of your home. This frees up the floor space used by your current water heater.

In addition, tankless water heaters don’t carry some of the same risks as standard units. For instance, tankless systems can’t “burst” and flood your home like a tank system can if not maintained.

#4. Systems last longer

On average, tankless water heaters last almost twice as long as standard water heaters. With standard systems, that combination of stored water, heat, and metal can only last so long, even with a sacrificial anode rod. A tankless water heater, in contrast, can last up to 20 years, providing your home with great value for decades to come.

Learn more about the benefits of tankless water heaters

If you’re considering upgrading to a new water heater, contact Southern Air. We have professional plumbers throughout Louisiana who specialize in water heater installation and other plumbing services.

5 signs you need a new water heater in your home

You and your family rely on your home’s water heater for hot water. Yet, these systems don’t last forever. The combination of heat, water, and metal eventually leads to the system’s failure. So, what are the signs you need a new water heater?

How do you know when is the right time to start shopping for a new standard water heater—or even a tankless—system?

In this blog, we’ll run through the five big signs that you should call Southern Air for water heater installation. From rust to age, these are the signals that it’s time to ditch your old system for a new, energy-efficient one.

The 5 big signs you need a new water heater

1. There’s rust coming out of your home’s water supply

Let’s tackle this one first, because it’s the most obvious sign that something might be wrong with your water heater. While pipes or local water contamination can also cause rusting, a heavy presence of rust that only appears while running hot water is a sure sign that your water heater’s anode rod has been exhausted and your tank is starting to rust.

After all, rust in a water heater is an inevitability: the combination of heat, water, and metal for that many years, so consistently, will eventually lead to rust. If you’re seeing rust in your water, it’s most likely too late to replace the anode rod alone. You’ll need to contact Southern Air for water heater repairs.

2. Banging or rumbling noises

If you hear banging or rumbling noises coming from your system, they could indicate that your water heater is about to break down. The noise normally comes when the water heater gets old, and is due to the buildup of sediment deposits at the bottom of the tank.

This sediment deposit hardens as it is heated and then reheated. This will cause your heater to take extra time to warm up the water, and can cause warping that leads to strange noises. This problem, left untreated, can also lead to water leaks from holes or cracks in the system.

3. Just plain old age

This goes hand-in-hand with the anode rod being used up in #1. Eventually, your water heater is going to start to develop problems as it enters its second decade of life. On average, most standard units last about a decade before needing to be replaced.

If you don’t remember when you last bought the water heater, you should consider looking at the manufacturer’s serial number on the sticker on the top of the water heater.

4. Less energy-efficiency = higher energy costs

Water heaters lose energy-efficiency over time, which results in high heating bills as the system gets older. An older unit will struggle to heat the water, having to fight through sediment to do so. This results in high heating bills.

You should consider replacing your water heater with an energy-efficient unit. This will result in greater cost savings in the long run. If you’re really interested in energy-efficiency, a tankless water heater might be right for your home.

5. Water pooling around the water heater

Any kind of tank breach with a water heater is bad news. From the smallest of hairline fractures to actively pooling water, you need to shut off the water and get your system replaced. Hull integrity is everything to a water heater, and you’re risking a flooded home by continuing to use a leaking system.

Call Southern Air for water heater installation in Alexandria

Here in Alexandria, Louisiana, the plumbers at Southern Air are your best choice for water heater installation and replacement. We can help you select the best water heater for your home.

To get started, give us a call at (318) 640-3151 or contact us online. We’re happy to talk to you about the signs you need a new water heater in your home.

Benefits of heat pumps — and why you should consider one for your home

Everyone knows what an air conditioner is, and everyone’s heard about furnaces. Heat pumps are a different matter. Most people don’t even know what they are—never mind what the benefits of heat pumps are for their home.

Heat pumps are energy-efficient cooling and heating systems that are perfect for mild winter climates like that here in Louisiana.

If you’re interested in learning more about heating installation through Southern Air, contact our team today!

A Furnace ThermostatThe top-5 benefits of heat pumps

Considering a heat pump, but need to learn more about them? That’s what we’re here for! Here are just five of the big benefits of heat pumps — and why you should consider having Southern Air install one in your home.

#1. They’re more energy-efficient

Heat pumps work by moving air from one place to another: in the winter, they take the warmth out of outside air and pump it inside, and then reverse the process in the summer. That process alone saves your home on energy use, which in turn benefits your monthly energy bills.

Plus, since heat pumps are a two-in-one system, those savings are year-round. Speaking of which…

#2. You only need one system, not two

One of the main benefits of heat pumps is that they operate as both your home’s source for cooling and heating. As a two-in-one system that works best in mild climates—especially climates with mild winters—a heat pump can save you from needing to purchase both an air conditioner and a furnace.

If you’re looking for an all-in-one HVAC system, a heat pump is actually a quality purchase.

#3. They improve your indoor air quality

Heat pumps circulate and mix outside air with inside air as a means of operation, resulting in improved air quality inside the house. With effective filters and regular maintenance from the pros at Southern Air, your heat pump will provide your home with cleaner, better-smelling air.

#4. They provide uniform, consistent heating to your home

A benefit of heat pumps is that they provide uniform heating. In contrast, traditional HVAC units sometimes generate uneven temperatures due to issues like incorrect sizing or a lack of maintenance. This means heat pumps create a more comfortable setting inside the house as compared to traditional HVAC units.

#5. They operate quietly

Heat pumps are generally quieter compared to traditional HVAC systems. This makes them more comfortable to use as compared to traditional systems. The compressor of the system is placed outside, which they tend to make a lot less noise.

Considering a heat pump? Call Southern Air to learn more!

If you’re weighing the benefits of heat pumps against normal HVAC systems, contact the team here at Southern Air. Our knowledgeable and friendly techs can help you talk through your choices, and we offer free in-home estimates on new systems so that we can take measurements and give you tailored advice on what system might be best for your home.

Here’s how to diagnose uneven cooling or heating problems in your home

Are you struggling with uneven cooling or heating in the different rooms of your home? This isn’t as uncommon as you might think. There’s actually multiple reasons that your rooms are varying in temperature. In this blog post, we’ll review several of them, and what you can do to diagnose uneven cooling or heating problems.

Need an expert opinion, or help making your home more comfortable? Call in the experts at Southern Air for professional HVAC services. You can reach us at (318) 798-1801 or contact us online.

Pictured: Uneven cooling or heating can result in discomfort for your family.1. Check for blocked air vents

A blocked air vent is one of the main reasons for uneven cooling or heating inside the house. A blockage in the air vents or registers can contribute to uneven comfort. What blocks a vent? Often, we see floor registers being blocked by furniture, or wall registers being blocked by wall art. However, more commonly, the blockage is inside the vent, caused by the accumulation of dirt and dust.

So, how do you solve these problems? If furniture is the problem, move the furniture or wall art. You can also schedule an air duct cleaning service. Finally, if that doesn’t work, try redirecting cooled or heated air by partially closing the vents in some areas, and keeping the vents fully open in an area with inadequate cooling or heating. This will divert some of the cooled or heated air to the area where the cooling is not sufficient.

However, you should never fully close the air vent in any room, as it will result in a build-up of pressure inside the system, leading to accelerated wear-and-tear.

2. Check for leaks in the air ducts

The uneven cooling problem can also be due to leaks in your air ducts. When there is an air leak, it will make the system work harder to cool the room. This will result in uneven cooling inside the house. Consider letting an experienced air conditioner technician from Southern Air check your house for leaks in the ducts.

3. Inspect the air filter

Dirty air filters can also result in uneven cooling or heating. You should get your home’s air filter inspected at regular intervals. A dirty filter can cause uneven comfort inside the house. Changing a dirty filter will not just solve the issue, it will also prevent costly air conditioning or furnace repairs.

For more about filter replacement or cleaning, call the team at Southern Air.

4. Do you have poor home insulation?

Poor home insulation, particularly in the attic, can result in uneven home cooling as well. Proper insulation help keeps cooled or heated air inside the house and prevents outside air from getting inside. If your house is not properly insulated, the system will work harder and harder to generate cooling or heating.

If you’ve exhausted all the options above, call an expert to check whether there is proper insulation inside the house and in your attic.

5. Have Southern install a ductless system

Installing a ductless system in addition to your regular air conditioning or furnace may seem like a drastic step. But, for those who are sick of that one room that’s always too hot or too cold, it’s a way to ensure that you’re comfortable in your entire home.

A ductless cooling and heating system is typically wall-mounted, and you can control the comfort for just that room. Consider this the final step if you’ve exhausted all other options for getting even cooling and heating in your home.

Call Southern Air for more expert advice and to solve uneven cooling or heating problems

The above five tips can help resolve uneven cooling or heating problems in your home. If you live in Shreveport, Alexandria, or Monroe, LA, you should contact us at Southern Air Heating and Cooling to get the help of NATE-certified technicians.

To get in touch with us, call (318) 798-1801 or contact us online.

What should you look for in an HVAC technician? Here are our tips!

The performance, reliability, and overall lifespan of your air conditioner or furnace heavily depends on the choices you make. One such choice is what HVAC technician you entrust with your installation, repair, and maintenance needs.

Pictured: An HVAC technician inspects the ceiling as part of his AC or heating repair work.In this blog post, we’ll outline five things you should look for in an HVAC technician—and explain how Southern Air has technicians that met all of these criteria.

In need of cooling or heating service? Contact Southern Air for HVAC services in Monroe, Shreveport, or Ball, Louisiana.

#1. Make sure your HVAC technician has work experience

When you are looking to get the services of an HVAC technician, make sure that they have sufficient experience working with air conditioners and furnaces. Even better, ask them if they’ve worked with your make and model before. After all, not all HVAC systems have the same internal parts or setup. You need someone who has been around the block before.

For instance, at Southern Air, our technicians are not only certified, but have experience working with a variety of air conditioner and furnace types, brands, and models. That brings us to our next tip…

#2. Only hire a NATE-certified HVAC technician

The North American Technician Excellence (NATE) program is a non-profit organization that certifies HVAC technicians and contractors and verifies their training and skills in HVAC installation, repairing and services. Customers have better experiences working with NATE-certified technicians.

At Southern Air, our technicians are NATE-certified, which means they’re ready to work in your home with your heating and cooling system. You can trust the quality of their work.

#3. Hire a technician affiliated with an actual company

These days, it’s easier and easier to find HVAC services online. However, there are a lot of freelance contractors floating around out there, and not all of them are certified, experienced, or honest. Here’s a good rule of thumb: if your technician doesn’t have a physical address, you might not want that person working in your home.

Better yet, hire a technician who is affiliated with a larger company. Not only will you have that company back up their work (as we do with our 100% satisfaction guarantee), but you’ll also be able to…

#4. Confirm that your technician is licensed, bonded, and insured

Never trust an HVAC company or technician that isn’t licensed, bonded, or insured. Ask them for the details of their insurance and licensing.

This matters. An unlicensed technician or company working on your home could spell trouble. An uninsured technician or company working on your home could mean that you’re liable for any damage to the home, your heating / cooling units, or even the health or safety of the technician.

At Southern Air, we’re fully licensed, bonded, and insured. We believe in protecting our customers and treating them right. Speaking of being licensed…

#5. Ask for past references or check online reviews

Getting the details from past customers can actually be a good barometer to know the quality of services of your HVAC technician. HVAC professionals who serve best will proudly present you with testimonials from their former customers. You can also know about the quality of services from reviews posted on Google about their services.

See our Google reviews, and notice how many of our employees are called out positively by name in the reviews. That’s as good of a sign as any that our technicians can be trusted.

Call Southern Air for your heating and cooling needs!

It should be clear that Southern Air is the company to call for HVAC services and technicians in much of Louisiana, including Alexandria, Monroe, and Shreveport. Contact us today, or learn more about the services we offer.

Here are 4 common mistakes to avoid when buying a new air conditioner

Buying a new air conditioner can provide enhanced comfort and improved energy efficiency. If your existing unit is more than a decade old, you should strongly consider replacing it with a new one. You will notice improved cooling and reduced energy bills when the new system is installed.

buying a new air conditioner

Here we have compiled a list of common mistakes that people make when buying a new air conditioner.

1. Looking at just the price tag

Keep in mind that on average an air conditioner lasts for about twenty years. This is a long time to be stuck with an inefficient unit that you had purchased for a couple of hundred dollars cheaper. An inefficient unit uses more energy to cool the room than the other energy-efficient—albeit costlier upfront—unit. This will trump any cost advantages in the long run due to the high energy bills.

Keep in mind that a lower price is not always better when when you’re buying a new air conditioner. You should aim for an air conditioner of a reputable brand that is both reliable and energy efficient. This will offer more value to you in the long run.

For example, Southern installs both Carrier and Trane systems—two of the most trusted brands on the market.

2. A bigger system is not always better

When buying a new air conditioner, bigger is not always better. An air conditioner that is too big for your home and floor plan will lead to higher energy bills, inefficient cooling, and frequent repairs. The inverse is true: buying a unit that’s too small for your home, on the other hand, will result in inefficient cooling.

A lot of different factors determine the size of the unit you should purchase for your house. Here’s where to start: call Southern Air to schedule your free in-home AC installation estimate. Our technicians will work with you to determine the best air conditioner for your home’s size and your family’s cooling needs.

3. Proper and professional installation matters

Another common mistake made when buying a new air conditioner is improper installation. The energy-efficiency of the air conditioner is determined by how the unit is installed. You should contact an experienced and NATE-certified technician—like those at Southern Air—for installation.

Trying to cut corners by hiring an untrained technician for air conditioner installation will result in a waste of money. It will create efficiency and performance issues.

4. Watch for the SEER Rating

The Seasonal Energy Efficiency Ratio—also known as the SEER rating—displays the energy-efficiency of a cooling unit. A lot of people ignore this rating when purchasing a new air conditioner. This results in a bad investment.

The higher the rating, the more energy-efficient the system is. You should buy an air conditioner with a SEER rating of more than 13. An air conditioner with a SEER rating of 15 to 16 is considered highly energy-efficient. Buying an energy-efficient air conditioner will result in reduced energy bills for years to come.

Buying a new air conditioner? Call Southern Air for your free in-home estimate!

Armed with the right information, you will have an easier time selecting the right air conditioner for your home. That starts with a free in-home estimate from our team.

If you reside in Alexandria, Shreveport, & Monroe, call Southern Air Heating and Cooling to get the help of NATE-certified air conditioner technicians.