Why we value our HVAC technicians and plumbers

When you’re calling someone about working on your home, you want to have peace of mind that the people sent to your home are the very best in their industry. At Southern Air, we treat our employees like family, and we believe that valuing our HVAC technicians and plumbers makes a huge, positive difference in the customer experience.

To schedule cooling, heating, and plumbing services here in Shreveport, Monroe, Alexandria, and beyond, call us today.

Our technicians are proud to work for us

A lot of people are in the HVAC business for the money. For us, it’s all about the people we employ and serve. Here’s why our technicians enjoy working for Southern Air:

  • Our jobs pay well.
  • We provide training and support to ensure our employees are set up for success.
  • We make sure they’re certified by North American Technician Excellence (NATE).
  • With more than 20 years in business, people can experience stability by working for us.

Put simply, our technicians love the company, their jobs, and the families they help along the way.

Why you should care about employee satisfaction

You shouldn’t just choose an HVAC company for the services it provides. The core of a business is the company culture. We strive to create an environment full of stability and support for your technicians. When businesses don’t treat their employees correctly, they don’t take pride in their work and end up doing subpar jobs.

We know that happy workers mean happy clients. Our technicians do the best work possible because they know they’re valued. If you hire us, you’ll see it for yourself. Our great local plumbers and HVAC professionals always go the extra mile to ensure their clients are satisfied, because we go the extra mile for them.

Experience the difference great HVAC technicians and plumbers make

Whatever occurs at the top of a company trickles down to the client experience. That’s why you should choose Southern Air. Our high-rated plumbers get treated with respect and dignity, which means you will be too.

You’ll be treated like family when our technicians serve you. All of them are courteous, polite, and friendly. You don’t have to worry about anyone being rude, intruding on your personal space, or leaving a mess.

At Southern Air, we’re here to provide you with the highest quality service you can get. Contact us to get started.

Avoid big sewer line problems with knowledge and prevention

Chances are, if you’re like most homeowners, you’ve avoided taking a close look into your home sewer lines. However, a small problem with the sewer system can turn into an expensive, messy problem, so it’s important to understand how the sewer lines work so you can identify and fix issues sooner rather than later.

If you suspect that something is wrong with your home’s sewer line, the time to call Southern Air for emergency plumbing services is now.

Pictured: Watch out for trees in your yard that grow close to your line. This can lead to sewer line problems later.Causes of home sewer line problems

When you flush the toilet, gravity pulls waste downward and into the sewer lines, where it flows out of your home to be disposed of within the public sewer system. If a problem occurs with the pipes, you may face a backup of sewage into your home or leaking into the yard.

A home sewer blockage is one of the most common sewer line issues faced by property owners. A clog can be caused by flushing inappropriate items down the toilet or by tree roots that grow into the sewer lines, damaging, breaking, or blocking the pipes.

In addition, damage to the pipes leads to leaking sewage, which can be a health hazard.

7 potential signs of sewer line problems

Sewer line problems in your home aren’t always immediately visible. That’s why knowing what to look for allows you to have more information, and then call in a professional. If you have a home sewer clog, blockage, or leak, you may notice:

  • The constant sound of running water through the pipes: If this occurs, turn off all faucets and check the toilets. If the sound persists, leaks in the lines could be the culprit.
  • Floors that have a spongy or moist feeling when you step down: Leaking water from the sewer lines can damage the interior flooring.
  • The odor of mold or mildew: This is caused by moisture from a leak that becomes trapped in the walls.
  • Cracks in the home’s foundation: Sewage leaking into the soil can damage its structural integrity.
  • Unusual landscape growth in concentrated areas: This can also be caused by leaks of sewage into the soil.
  • A rodent problem: Rats and mice are attracted to the smell of sewage.
  • Higher water bills: If you have a leak, your plumbing system is working overtime to compensate.

Call Southern Air for emergency plumbing services here in Alexandria!

If you live in Alexandria, Louisiana, contact our team at Southern Air for help with your sewer line problems. We can expertly diagnose and repair problems with your home sewer lines, including tree root incursion, damaged pipes, and broken lines.

Your water quality matters, and water filtration can help

For many homeowners, water filtration is pretty low on the list of home upgrade priorities. That’s understandable: after all, your home’s air conditioning and water heater impact your life on a daily basis. However, water quality does matter. In this blog post, we’re going to make the case that you should invest in water filtration.

Southern Air offers professional free in-home water tests here in Alexandria, Louisiana. Contact us online, or give us a call at (318) 640-3151, to schedule yours.

Do you know what’s in your tap water?

According to the non-profit Environmental Working Group, Alexandria’s water supply largely comes from groundwater sources. In 2017, the group found that the city’s water contained elevated levels of Bromodichloromethane and Dibromochloromethane, known carcinogens.

Remember: not knowing what’s in your water doesn’t make it any safer. When you drink, shower, or wash your hands using unfiltered tap water, you’re essentially agreeing that you’re okay with anything in that water entering your body.

It can often be a matter of taste

Most people agree: water from the tap can often not taste as clean or good as filtered water. That’s due to a variety of factors, but here’s a big one: tap water is often sanitized at the municipal level with chlorine. Even residual parts of this chemical can lend water from your tap a strange, off-putting taste.

With a water filtration system, you’ll be able to drink (and feel) clean, purified water. For many homeowners, it’s a game-changer.

Protect your pipes and appliances by softening your water

Since Alexandria gets much of its drinking water supply from underground wells, the water is generally considered “hard.” Hard water is that which contains a larger portion of minerals than normal water, and a much larger amount than softened water.

So, what’s the big deal with hard water? After all, hard water isn’t dangerous to drink. Here’s the thing: hard water has a negative impact on your home’s plumbing and appliances. That’s because the minerals present in hard water eventually begin to deposit on the inside of pipes, water intakes, and, well, anywhere the water goes. Over time, this causing scaling issues that can—at their worst—clog up your home’s pipes.

If your home is struggling with hard water, a water filtration system that also softens water makes sense. By removing minerals from your water, a water softener protects the pipes and appliances in your home, while creating better-feeling water.

Water filtration just makes sense

If you don’t have a water filtration system in your home, it’s time to make the upgrade. Your home’s water will taste and feel better, your appliances and pipes will last longer, and you’ll have the peace of mind of knowing that your home’s water is safe to drink.

Here at Southern Air, we’re proud to install Krystal Klear Water Filtration systems. Krystal Klear systems are capable of both purifying and softening your water.

To learn more about and to schedule a free in-home water test, give Southern Air a call at (318) 640-3151. Or, contact our team online.

Here are the benefits of tankless water heaters

Considering upgrading your water heater this spring? If you’re changing out your old water heater, you should consider upgrading to a tankless system. In this blog, we’ll review the benefits of tankless water heaters, and why you should consider one for your home.

When you’re ready to get started (or need more information!), contact Southern Air for professional plumbing services here in Louisiana, including Alexandria, Monroe, and Shreveport.

#1. Energy-efficiency

Tankless systems are more energy-efficient than standard water heaters. They use up to 30% less energy than regular water heaters, which can amount to $100 per year in savings. Over the course of the lifespan of the system, those savings can really add up.

If you’ve been looking for ways to make your home more energy-efficient, a tankless water heater is a great place to start. Give Southern a call to learn about other ways you can start saving.

#2. Endless hot water supply

Tankless water heaters are also known as “demand-type water heaters.” This is because, true to their name, they can provide your home with hot water as its needed at the tap or shower head. Since the system heats water as needed, there’s no “running out” of hot water like with standard water heaters.

With an endless hot water supply, your entire family can take showers in the morning without the last person feeling like they’re taking an ice bath.

#3. Less floor space

Most tankless water heaters are wall-mounted, and can go inside your garage, washroom, or even on the side of your home. This frees up the floor space used by your current water heater.

In addition, tankless water heaters don’t carry some of the same risks as standard units. For instance, tankless systems can’t “burst” and flood your home like a tank system can if not maintained.

#4. Systems last longer

On average, tankless water heaters last almost twice as long as standard water heaters. With standard systems, that combination of stored water, heat, and metal can only last so long, even with a sacrificial anode rod. A tankless water heater, in contrast, can last up to 20 years, providing your home with great value for decades to come.

Learn more about the benefits of tankless water heaters

If you’re considering upgrading to a new water heater, contact Southern Air. We have professional plumbers throughout Louisiana who specialize in water heater installation and other plumbing services.

5 signs you need a new water heater in your home

You and your family rely on your home’s water heater for hot water. Yet, these systems don’t last forever. The combination of heat, water, and metal eventually leads to the system’s failure. So, what are the signs you need a new water heater?

How do you know when is the right time to start shopping for a new standard water heater—or even a tankless—system?

In this blog, we’ll run through the five big signs that you should call Southern Air for water heater installation. From rust to age, these are the signals that it’s time to ditch your old system for a new, energy-efficient one.

The 5 big signs you need a new water heater

1. There’s rust coming out of your home’s water supply

Let’s tackle this one first, because it’s the most obvious sign that something might be wrong with your water heater. While pipes or local water contamination can also cause rusting, a heavy presence of rust that only appears while running hot water is a sure sign that your water heater’s anode rod has been exhausted and your tank is starting to rust.

After all, rust in a water heater is an inevitability: the combination of heat, water, and metal for that many years, so consistently, will eventually lead to rust. If you’re seeing rust in your water, it’s most likely too late to replace the anode rod alone. You’ll need to contact Southern Air for water heater repairs.

2. Banging or rumbling noises

If you hear banging or rumbling noises coming from your system, they could indicate that your water heater is about to break down. The noise normally comes when the water heater gets old, and is due to the buildup of sediment deposits at the bottom of the tank.

This sediment deposit hardens as it is heated and then reheated. This will cause your heater to take extra time to warm up the water, and can cause warping that leads to strange noises. This problem, left untreated, can also lead to water leaks from holes or cracks in the system.

3. Just plain old age

This goes hand-in-hand with the anode rod being used up in #1. Eventually, your water heater is going to start to develop problems as it enters its second decade of life. On average, most standard units last about a decade before needing to be replaced.

If you don’t remember when you last bought the water heater, you should consider looking at the manufacturer’s serial number on the sticker on the top of the water heater.

4. Less energy-efficiency = higher energy costs

Water heaters lose energy-efficiency over time, which results in high heating bills as the system gets older. An older unit will struggle to heat the water, having to fight through sediment to do so. This results in high heating bills.

You should consider replacing your water heater with an energy-efficient unit. This will result in greater cost savings in the long run. If you’re really interested in energy-efficiency, a tankless water heater might be right for your home.

5. Water pooling around the water heater

Any kind of tank breach with a water heater is bad news. From the smallest of hairline fractures to actively pooling water, you need to shut off the water and get your system replaced. Hull integrity is everything to a water heater, and you’re risking a flooded home by continuing to use a leaking system.

Call Southern Air for water heater installation in Alexandria

Here in Alexandria, Louisiana, the plumbers at Southern Air are your best choice for water heater installation and replacement. We can help you select the best water heater for your home.

To get started, give us a call at (318) 640-3151 or contact us online. We’re happy to talk to you about the signs you need a new water heater in your home.

Here Are The 3 Most Common Plumbing Problems In Winter

Turning on the shower in the morning to find no water coming out of the tap can be one of the most frustrating feelings. The fact is, plumbing problems occur from time to time.

Fortunately, you can resolve all types of plumbing issues by calling a professional plumber in your area. Call Southern Air for plumbing services in Alexandria, Louisiana.

The average home faces different types of plumbing problems during the winter. Some of the problems are minor and can be resolved easily, while others require plumbing repairs.

Here are three of the most common plumbing problems that homeowners typically face during the winters.

1. Getting cold water from a hot water

Many reasons can contribute to the cold water that comes from the hot water tap. The water boiler may have developed a major fault due to which it cannot warm the water. Also, the sediment may start to buildup at the bottom of the water heater resulting in reduced effectiveness of the heating element.

In some cases, the heating element itself may have developed a fault due to which the water could not be heated properly. In addition, sometimes the pilot light fails to reignite due to which the water boiler could not warm the water.

To avoid water heater problems, you should have it serviced regularly by an experienced plumber. Also, consider draining the water tank once in a while (ideally twice a year) to remove sediment buildup inside the tank.

2. Freezing pipes

Another common plumbing problem during the winter is frozen pipes. While that’s not typically as much of a problem here in Alexandria, it’s not impossible.

The pipes normally freeze when water temperature dips below the freezing temperature. This usually happens when you have exposed plumbing outside or the pipe runs along the exterior wall of an unconditioned room such as the crawlspace or garage.

You can take certain steps to prevent pipes from freezing in the winter. Do not set the thermostat below 55oF if you are not present at the home. Also, on extremely cold nights or in the event of a furnace failure, you should consider opening the faucet and allow the water to drip from the faucet. Moving water is less likely to freeze inside the pipes.

In addition, you should consider opening the sink cabinet doors that will allow warm air to circulate around the pipes. You should consider placing space heaters near the pipes that are located in areas inside the house where temperature remains low. Also, the exposed pipes outside the house should be insulated to prevent freezing during the winter.

3. Pipe bursts

Pipes may burst due to two reasons: rust and ice. Old metallic pipes tend to rust and develop cracks. Eventually they burst and result in water leakage. The chances of a pipe burst are particularly high during the winters.

During extreme cold spell, ice can form inside the pipe. The pipe cracks and bursts when too much pressure builds inside.

Contact Southern Air for solutions to your plumbing problems

If you want to get in touch with expert plumbers in Alexandria LA, you can contact Southern Air Heating and Cooling.

24/7 Plumbing Service For When You Need Us

When you have a plumbing emergency in your home, it just can’t wait for the start of the next business day. You need plumbing repair, right away. Southern Air gets that. It’s why we offer 24/7 plumbing service in Alexandria, Pineville, Ball, and surrounding areas.

In our previous blog posts, we’ve been building a case for why Southern Air should be your top choice for Alexandria plumbers. In this post, we’ll outline one more: we’ll be there for you.

Here are just some of the instances in which having a 24/7 plumbing company on call matters.

24/7 Plumbing Service in Alexandria, LA

We’re a trusted 24/7 plumbing company in Alexandria, Louisiana.

Water heater repair

From morning showers to nightly after-dinner dishes, your family depends on hot water for everyday life. When your water heater stops working, you just can’t put life on pause and wait around for a plumbing company to send someone out the next day, when they get around to it. You need 24/7 plumbing service.

Southern Air is known throughout Alexandria for our water heater repair and installation services. No matter what your water heater problems are, our experienced plumbers can help. When you call us, we’ll dispatch one of our team members to help.

Our plumbers travel with the tools and parts needed for most repairs. In most cases, they can fix things, right then and there.

Drain cleaning

A clogged drain may not seem like a major emergency at first glance. However, if it’s your kitchen sink or only household shower that’s clogged, you need it fixed—fast. That’s where we come in. We offer 24/7 plumbing service, and that includes emergency drain cleaning.

When you call our team, we’ll dispatch one of the members of our plumbing team to your home to inspect the clog and determine the best way to clear it. Our trucks contain everything we need to get the job done with no mess or stress.

Other plumbing emergencies

A clogged drain or a broken water heater is a plumbing problem and a major inconvenience. However, there are other true plumbing emergencies we can also help with. For example: Southern Air can help with a water leak, a leaking pipe, or sewer blockage. All of these require immediate 24/7 plumbing repair from a trusted team.

See our full list of plumbing services we offer. Our experienced plumbers help with all your 24/7 plumbing repair needs in Alexandria.

Call Southern Air for 24/7 plumbing service in Alexandria, LA

Southern Air has served central Louisiana since 1994. We’re proud to offer 24/7 plumbing service in Alexandria, Ball, Pineville, and surrounding areas, because we know that we’re genuinely helping local homeowners—our friends, families, and neighbors—with their plumbing needs when they need us the most.

Need emergency plumbing service? Contact us right now. Or, learn more about some of our different plumbing services:

Here’s why hiring a licensed, bonded & insured Alexandria plumber matters

Let’s say that you have a home plumbing problem. To be more specific, you went to turn on the shower in the morning and found that your hot water heater is no longer working. Now, you need plumbing services. In this blog post, we’ll make the case for why you should hire Southern Air when you need an Alexandria plumber.

Alexandria Plumbers & Alexandria Plumbing Repair LA

When you need an Alexandria plumber, call the professionals at Southern Air.

We’re licensed, bonded, and insured

Okay, you could call Southern Air. But, your neighbor James says he knows a thing or two about hot water heaters, and that he can get yours working. Great deal, right? Perhaps not.

Here’s the problem: whether James knows anything about water heaters or not, he’s not a licensed, bonded, and insured Alexandria plumber like the professionals at Southern Air. Let’s say that something goes terribly wrong, and James floods your garage with water, causing water damage. While it wouldn’t be very neighborly of him, he could just walk away. He’s not responsible legally or financially.

Compare that with working with a company like Southern Air. Our certified and experienced plumbers very rarely make mistakes. But, if they do, you’re covered, because we’re licensed, bonded, and insured for your protection and ours.

The best thing to do might be to thank James for offering, and then give the professional Alexandria plumbers at Southern Air a call for fast, effective 24/7 plumbing repair.

We stand by our work with a 100% satisfaction guarantee

Let’s say that you find an individual plumber who happens to have insurance who offers to fix your water heater. Okay, this is at least better than having your neighbor work on it. However, it’s still not the same as working with the team at Southern Air. Here’s why:

This lone plumber finishes the work. You pay this person, and they leave. An hour later, you find that the water heater fix didn’t work, and also that the plumber left a major mess in your garage. You’re very unsatisfied with the service. Unfortunately, there’s not much you can do about it. The plumber won’t answer the phone. He or she doesn’t have a website, or a place where you can leave reviews. It doesn’t seem like they’ll be coming back to making things right.

Again, compare this to our Alexandria plumbing service. Southern Air is a reputable company that has been serving Alexandria Louisiana and surrounding areas since 1994. Best of all, we back all of our work with a 100% satisfaction guarantee and our “Fixed Right Or It’s Free” promise. If our service doesn’t meet your expectations or get the job done, give us a call, and we’ll head back and make things right.

Plus, unlike the random plumber, you can read online reviews for us and check out our A+ rating from the BBB.

Need an Alexandria plumber? Call Southern 24/7

When you need plumbing services in Alexandria, the team at Southern is ready. We offer 24/7 emergency service. That’s the kind of dedication you can expect from a locally owned and trusted business.

Need plumbing service? Contact us today for plumbing repair, installation, water heater work, and more!

Top 5 reasons to call Southern for plumbing repair in Alexandria

It’s 5 a.m. in the morning, and you’ve just woken up to a cold discovery: there’s no hot water coming out of the shower, and something is wrong with your home’s hot water heater. At this point, you need a plumber—and fast. Call us! At Southern Air, we offer plumbing repair in Alexandria, Louisiana, and surrounding areas.

Our experienced plumbers in Alexandria are ready to handle any plumbing repair need. In this blog post, we’ll review five of the reasons you should trust your plumbing repair service with Southern Air.

Water Heater Plumbing Repair In Alexandria Louisiana

When your water heater stops working, you want a company you can trust. Call Southern Air for plumbers in Alexandria.

#1: 24/7 Emergency Service

We understand that plumbing problems in the home don’t adhere to a strict 9-5 schedule. That’s why we offer 24/7 emergency plumbing repair in Alexandria. Give us a call at any time, and we’ll send one of our experienced plumbers to your home to inspect the problem and fix it. Whether it’s a broken water heater or a leaking pipe, trust Southern to get the job done.

#2: Friendly, Experienced Plumbers

At Southern, we’re proud to hire some of the best plumbers in Alexandria. Our plumbing team is not only professionally trained and certified, but they have the experience to get any job done. Best of all, you’ll find that our plumbers are true experts who take pride in their work and craftsmanship, and are friendly, polite, and courteous.

#3: 100% Satisfaction Guarantee

Don’t trust a company that offers plumbing repair in Alexandria, but isn’t willing to stand by the work that they do. In contrast, Southern backs everything we do with a 100% satisfaction guarantee—our “Fixed Right Or It’s Free!” promise.

On top of that, we’re a company you can trust. We’re licensed, bonded, and insured, and our plumbers in Alexandria are professionally trained. We have an A+ rating from the Better Business Bureau.

#4: Upfront & Honest Pricing

Continuing the theme of dedication to our customers, Southern also is committed to providing homeowners an upfront, honest quote for our plumbing repair in Alexandria.

After we inspected the problem and identified the right solution, our plumbers will talk with you about how long the repair will take to complete and how much you can expect to pay. No tricks, no gimmicks: just an honest estimate.

#5: Fast Service In Alexandria & Surrounding Areas

Southern is located in Ball, Louisiana—a short drive down the 71. This means we can offer fast service in not only Alexandria, but also in Pineville, Tioga, and surrounding communities throughout the central part of the state. See our complete service area and learn more about our commitment to Alexandria.

Call us for plumbing repair in Alexandria

Contact us for 24/7 plumbing repair in Alexandria, or learn more about our plumbing services.

Plumbing Services in Alexandria

Throughout Louisiana, Southern Air is known for our trusted and professional cooling and heating services. However, we’re also your source for plumbing work, and we offer plumbing services in Alexandria. Whether you need a clog in your drain cleared or a leak fixed, our certified plumbers are here and ready to help. We offer 24/7 emergency plumbing service.

In this blog post, we’ll review some of the plumbing services that we offer and just some of the reasons that Southern Air is the best choice for plumbing services in Alexandria. Ready to get started? Give us a call at (318) 640-3151.

Plumbing Repair In AlexandriaPlumbing Repair

No matter what your plumbing repair needs are, Southern Air can help. We’re a full-service plumbing company and can handle any job of any size. Our certified plumbers have the experience, training, and skills needed to get things done, and our 24/7 emergency service means that we’re never too far away to help.

Here are just some of our plumbing services in Alexandria:

  • Repairs to leaks in the slab
  • Faucets and fixtures installation and repair
  • Laundry tub repair and replacement
  • Repairing garbage disposals
  • Sewer line repairs

More About Plumbing Repair

Drain Cleaning

Have a clogged shower drain or a clogged kitchen sink? Southern Air can help. We offer professional drain cleaning services to Alexandria homeowners. No matter what the drain is or what the obstruction is, we can help. Don’t pour toxic chemicals down your sink! Instead, give us a call. Our certified plumbers have a variety of tools to clear drains, such as electric rotating snake tools.

We offer drain cleaning service for bathrooms, kitchens, basements, and the outdoors. We even handle sewer backup issues—a serious plumbing emergency for any home. If you need drain cleaning in Alexandria, make your first and only call to Southern Air.

More About Drain Cleaning

Water Heaters

Plumbing Repair Alexandria LAHas your water heater stopped working, started leaking, or just needs to be replaced with a new model? Southern Air can help. Water heater repair and replacement is one of our most popular plumbing services in Alexandria, and that’s because our techs and plumbers do the job right and are thorough installers. Remember: we offer 24/7 emergency service. Don’t go another night without hot water for your morning routine.

We work with and install both standard water heaters and tankless water heaters, both gas and electric models. If you’re in the market for a new water heater, give Southern Air a call. We’ll find you the perfect system for your home and your family’s hot water needs.

More About Water Heaters

Call Southern for plumbing services in Alexandria

If you live in Alexandria, Louisiana or the surrounding areas and you need plumbing help, don’t hesitate to give us a call. No matter what your plumbing needs are, the plumbers at Southern Air are ready to assist you.

To schedule service 24/7, give us a call at (318) 640-3151 or contact us online to schedule your service.