Why we value our HVAC technicians and plumbers

When you’re calling someone about working on your home, you want to have peace of mind that the people sent to your home are the very best in their industry. At Southern Air, we treat our employees like family, and we believe that valuing our HVAC technicians and plumbers makes a huge, positive difference in the customer experience.

To schedule cooling, heating, and plumbing services here in Shreveport, Monroe, Alexandria, and beyond, call us today.

Our technicians are proud to work for us

A lot of people are in the HVAC business for the money. For us, it’s all about the people we employ and serve. Here’s why our technicians enjoy working for Southern Air:

  • Our jobs pay well.
  • We provide training and support to ensure our employees are set up for success.
  • We make sure they’re certified by North American Technician Excellence (NATE).
  • With more than 20 years in business, people can experience stability by working for us.

Put simply, our technicians love the company, their jobs, and the families they help along the way.

Why you should care about employee satisfaction

You shouldn’t just choose an HVAC company for the services it provides. The core of a business is the company culture. We strive to create an environment full of stability and support for your technicians. When businesses don’t treat their employees correctly, they don’t take pride in their work and end up doing subpar jobs.

We know that happy workers mean happy clients. Our technicians do the best work possible because they know they’re valued. If you hire us, you’ll see it for yourself. Our great local plumbers and HVAC professionals always go the extra mile to ensure their clients are satisfied, because we go the extra mile for them.

Experience the difference great HVAC technicians and plumbers make

Whatever occurs at the top of a company trickles down to the client experience. That’s why you should choose Southern Air. Our high-rated plumbers get treated with respect and dignity, which means you will be too.

You’ll be treated like family when our technicians serve you. All of them are courteous, polite, and friendly. You don’t have to worry about anyone being rude, intruding on your personal space, or leaving a mess.

At Southern Air, we’re here to provide you with the highest quality service you can get. Contact us to get started.

Why you shouldn’t make AC repair a DIY project

As a homeowner, you’re always ready to tackle that next DIY project over the weekend. While you may be an avid DIY enthusiast, when your air conditioner stops working like it should, this isn’t a project that you should handle on your own. In fact, there are some very good reasons to avoid DIY AC repair and call Southern Air instead.

We’ve compiled a few reasons why DIY AC repair isn’t your best option and listed them below. This way, the next time you’re tempted to try fixing your AC unit on your own, you give us a call instead.

Pictured: If you want to know about Southern Air, talk to our techs. They're true, NATE-certified professionals.The top reasons to avoid DIY AC repair and call a professional instead

The top reason why you should avoid fixing your AC system yourself is because of the DIY dangers associated with this type of project. Like other electrical systems, you run the risk of shock if you’re unsure of what you’re doing.

On top of this, here are just a few other reasons why AC repair should be left up to us:

Your warranty

On top of avoiding DIY problems, one of the best reasons not to fix your air conditioner yourself is because you could harm your warranty. Depending on your system, your warranty could become void if it isn’t serviced by a technician who’s certified.

Refrigerant handling

If your system’s refrigerant is low, you may be tempted to go ahead and add some more to your system. Before you do this, know that refrigerant requires specialized handling to manage this material safely and effectively.

Complex diagnostics

Your air conditioner is a complex system that contains hundreds of different parts. If you aren’t confident you can figure out which one isn’t working, leave the job up to a qualified professional.

While you may still want to fix your AC unit yourself because it will ultimately save time and money, keep in mind that this isn’t necessarily true. At Southern Air, we correctly diagnose and fix air conditioners for a competitive price in a highly efficient manner.

Contact the pros at Southern Air for AC repair this summer

At Southern Air Heating & Cooling, we’re always here to help you keep your air conditioner up and running. To schedule an appointment or to find out more about our AC repair services, get in touch with us today. We look forward to hearing from you!

Get your summer running right with a more efficient AC system

The hot Louisiana summer can exact a heavy toll on your AC system. The extreme heat and humidity can cause your unit to run continuously day and night, increasing the chances of a breakdown. Plus, summertime electric bills can put a damper on your vacation fun, and an air conditioner that goes out during the heat of summer can ruin your plans altogether.

Pictured: This summer, don't neglect your AC maintenance in order to avoid a system breakdown.

You can keep your summer enjoyment and comfort intact by paying attention to your home’s cooling system early and taking action to prevent a meltdown. Regular AC maintenance is the key to keeping an aging unit going strong. If you are past that point, do not despair! Upgrading to a new AC can actually help you save money!

Get the most from your existing system

It’s estimated that 20% of AC failures are unavoidable. However, that means that regularly scheduled maintenance might have prevented the rest. With an AC tune-up, a qualified technician from Southern Air can prolong the life of your unit and help it to run more efficiently by knowing what areas to inspect:

  • Power use adjustment
  • Dust-blocked vents
  • Worn parts
  • Incorrect calibration
  • Looming mechanical or electrical problems

Upgrade—you’ll be glad you did

Now is a great time to purchase a new system because recent advances in technology have resulted in access to the most energy-efficient new AC units ever produced. On average, you can expect 20% savings on your cooling costs and other benefits from your new AC that may delight and surprise you:

  • New systems are extremely dependable
  • Smart technology makes today’s AC systems run more efficiently
  • Regulated power use saves energy
  • You will see lower utility bills
  • Your home will stay more comfortable in the summer months

Contact Southern Air

When you want to schedule some maintenance work on your AC system to get it ready for summer, or if you feel ready to start enjoying the benefits of a new system, we here at Southern Heating & Cooling would be honored to hear from you. We proudly serve north and central Louisiana.

There is no reason to be uncomfortable or worried about your air conditioning this summer when our qualified technicians are ready to hear from you. Contact us today and let us start helping you enjoy a less expensive and stress-free summer in total comfort.

Here’s why you should spend your tax refund on a new air conditioner

It’s April. It’s the time of year where baseball starts, the weather warms up, and taxes are due. Okay, that last item is less exciting than the others. However, if you’re like most Americans, you’re probably anticipating a tax refund; the average in Louisiana is $3,073. Exciting!

Many people use their refund to pay off debt, go on vacation, or buy boats / cars. However, in this blog post, we’ll argue the reasons why you should re-invest your refund in your home’s value by upgrading an old air conditioner.

If you’re ready to make the switch from your old system to a new one, contact Southern Air for a free in-home estimate.

#1. Replacing your old air conditioner can benefit your home’s value

If you’re thinking at all about selling your home in the next decade, replacing that old air conditioner with a new one using your tax refund makes sense. A new air conditioner will increase your home’s value, improve your curb appeal, and even be a deciding factor for many homebuyers.

Why is an air conditioner so impactful? When you’re buying a home, there are a lot of upfront costs to consider, from closing costs to the downpayment itself. An older air conditioner on the verge of dying is a big turnoff for buyers, because they know they run the risk of having to replace the system themselves at a time when they’re lowest on cash.

As the seller, you can just have Southern Air install a new air conditioner for the home and then up your home’s value.

#2. You can feel the better comfort

There are a lot of luxury items you can spend your tax refund on. However, will any of them make you feel as comfortable as a new air conditioner will on the hottest, most humid nights of the summer?

Whether you’re planning on selling your home or not, you and your family should still feel comfortable in your home. Consider using your refund to upgrade to a new Carrier air conditioner, installed by the Southern Air team.

#3. Cut down on miscellaneous costs

An older air conditioner is more likely to cost you miscellaneous money on two fronts:

  • Higher energy bills: Even with seasonal maintenance, an older air conditioner just isn’t as energy-efficient as a new system. This means you’re paying more for summers to come.
  • More frequent repairs: Older air conditioners are more likely to break down than new systems, which means you’ll need AC repair more often. Over successive summers, these costs can really add up.

Call Southern Air for a free in-home estimate

Southern Air offers free in-home estimates on new air conditioners. If you’re considering using this year’s tax refund on a new air conditioner, give us a call at (318) 798-1801.

What makes Carrier heating and cooling systems better?

At Southern Air, we’re proud to be a Carrier dealer. Carrier heating and cooling systems are among the best available on the market today, and our techs are expert installers.

We offer free in-home estimates on new Carrier systems. Contact us to schedule yours, or keep reading to learn more about what makes Carrier systems great!

Southern Air is your Carrier heating and cooling dealer.What makes Carrier different?

#1. Carrier builds energy-efficient systems

Among HVAC system manufacturers, Carrier has long been a leader when it comes to pioneering advances in technology and efficiency. That’s fitting: after all, Willis Carrier pretty much invented what we consider “the air conditioner” in 1902.

Many Carrier air conditioners, furnace, and heat pumps in their Infinity® lineup boast high SEER ratings (READ: What is a SEER rating?), which means they’re highly energy-efficient and designed to balance saving you money while also keeping you comfortable.

Of course, heat pumps are even more efficient than air conditioners and furnaces. That’s just one of the benefits of having Southern Air install a heat pump in your home.

#2. Carrier heating and cooling units make your home comfortable

Above all else, your air conditioner, furnace, or heat pump needs to keep your home comfortable. There’s no sense in having an HVAC system if it’s not going to contribute to your summer or winter comfort!

Carrier heating and cooling systems are known for their great comfort. The Carrier systems in their Infinity® series also feature variable-speed drives. Not only is this functionality a big energy-saver, but it also allows your air conditioner, furnace, or heat pump to make small adjustments to temperature, keeping your thermostat reading in that perfect range.

Carrier systems give you greater control over your comfort, without needing to pay more when the energy bill arrives. That’s a win-win.

#3. For superior reliability and dependability, choose Carrier

Having an efficient air conditioner is great. Having that system keep your home comfortable is even better. Best is when you pair both of those things with trusted reliability. Carrier builds HVAC units right, so that they break down less often and are easy for professionals to keep maintained.

“Reliability” isn’t just about today, tomorrow, or the day after that. It’s about the future. Carrier manufactures their cooling and heating systems to live a longer life, and keep working efficiently as they age.

For a free in-home estimate on a new Carrier heating and cooling system, call us!

Since 1994, Southern Air has been the trusted Carrier dealer of Shreveport, Monroe, and Alexandria—and all points in-between. If you’re interested in seeing if a new Carrier system is right for your home, contact our team.

We offer free in-home estimates on new installs, and our friendly, expert techs would be happy to walk you through your HVAC options.

Here’s how to diagnose uneven cooling or heating problems in your home

Are you struggling with uneven cooling or heating in the different rooms of your home? This isn’t as uncommon as you might think. There’s actually multiple reasons that your rooms are varying in temperature. In this blog post, we’ll review several of them, and what you can do to diagnose uneven cooling or heating problems.

Need an expert opinion, or help making your home more comfortable? Call in the experts at Southern Air for professional HVAC services. You can reach us at (318) 798-1801 or contact us online.

Pictured: Uneven cooling or heating can result in discomfort for your family.1. Check for blocked air vents

A blocked air vent is one of the main reasons for uneven cooling or heating inside the house. A blockage in the air vents or registers can contribute to uneven comfort. What blocks a vent? Often, we see floor registers being blocked by furniture, or wall registers being blocked by wall art. However, more commonly, the blockage is inside the vent, caused by the accumulation of dirt and dust.

So, how do you solve these problems? If furniture is the problem, move the furniture or wall art. You can also schedule an air duct cleaning service. Finally, if that doesn’t work, try redirecting cooled or heated air by partially closing the vents in some areas, and keeping the vents fully open in an area with inadequate cooling or heating. This will divert some of the cooled or heated air to the area where the cooling is not sufficient.

However, you should never fully close the air vent in any room, as it will result in a build-up of pressure inside the system, leading to accelerated wear-and-tear.

2. Check for leaks in the air ducts

The uneven cooling problem can also be due to leaks in your air ducts. When there is an air leak, it will make the system work harder to cool the room. This will result in uneven cooling inside the house. Consider letting an experienced air conditioner technician from Southern Air check your house for leaks in the ducts.

3. Inspect the air filter

Dirty air filters can also result in uneven cooling or heating. You should get your home’s air filter inspected at regular intervals. A dirty filter can cause uneven comfort inside the house. Changing a dirty filter will not just solve the issue, it will also prevent costly air conditioning or furnace repairs.

For more about filter replacement or cleaning, call the team at Southern Air.

4. Do you have poor home insulation?

Poor home insulation, particularly in the attic, can result in uneven home cooling as well. Proper insulation help keeps cooled or heated air inside the house and prevents outside air from getting inside. If your house is not properly insulated, the system will work harder and harder to generate cooling or heating.

If you’ve exhausted all the options above, call an expert to check whether there is proper insulation inside the house and in your attic.

5. Have Southern install a ductless system

Installing a ductless system in addition to your regular air conditioning or furnace may seem like a drastic step. But, for those who are sick of that one room that’s always too hot or too cold, it’s a way to ensure that you’re comfortable in your entire home.

A ductless cooling and heating system is typically wall-mounted, and you can control the comfort for just that room. Consider this the final step if you’ve exhausted all other options for getting even cooling and heating in your home.

Call Southern Air for more expert advice and to solve uneven cooling or heating problems

The above five tips can help resolve uneven cooling or heating problems in your home. If you live in Shreveport, Alexandria, or Monroe, LA, you should contact us at Southern Air Heating and Cooling to get the help of NATE-certified technicians.

To get in touch with us, call (318) 798-1801 or contact us online.

What should you look for in an HVAC technician? Here are our tips!

The performance, reliability, and overall lifespan of your air conditioner or furnace heavily depends on the choices you make. One such choice is what HVAC technician you entrust with your installation, repair, and maintenance needs.

Pictured: An HVAC technician inspects the ceiling as part of his AC or heating repair work.In this blog post, we’ll outline five things you should look for in an HVAC technician—and explain how Southern Air has technicians that met all of these criteria.

In need of cooling or heating service? Contact Southern Air for HVAC services in Monroe, Shreveport, or Ball, Louisiana.

#1. Make sure your HVAC technician has work experience

When you are looking to get the services of an HVAC technician, make sure that they have sufficient experience working with air conditioners and furnaces. Even better, ask them if they’ve worked with your make and model before. After all, not all HVAC systems have the same internal parts or setup. You need someone who has been around the block before.

For instance, at Southern Air, our technicians are not only certified, but have experience working with a variety of air conditioner and furnace types, brands, and models. That brings us to our next tip…

#2. Only hire a NATE-certified HVAC technician

The North American Technician Excellence (NATE) program is a non-profit organization that certifies HVAC technicians and contractors and verifies their training and skills in HVAC installation, repairing and services. Customers have better experiences working with NATE-certified technicians.

At Southern Air, our technicians are NATE-certified, which means they’re ready to work in your home with your heating and cooling system. You can trust the quality of their work.

#3. Hire a technician affiliated with an actual company

These days, it’s easier and easier to find HVAC services online. However, there are a lot of freelance contractors floating around out there, and not all of them are certified, experienced, or honest. Here’s a good rule of thumb: if your technician doesn’t have a physical address, you might not want that person working in your home.

Better yet, hire a technician who is affiliated with a larger company. Not only will you have that company back up their work (as we do with our 100% satisfaction guarantee), but you’ll also be able to…

#4. Confirm that your technician is licensed, bonded, and insured

Never trust an HVAC company or technician that isn’t licensed, bonded, or insured. Ask them for the details of their insurance and licensing.

This matters. An unlicensed technician or company working on your home could spell trouble. An uninsured technician or company working on your home could mean that you’re liable for any damage to the home, your heating / cooling units, or even the health or safety of the technician.

At Southern Air, we’re fully licensed, bonded, and insured. We believe in protecting our customers and treating them right. Speaking of being licensed…

#5. Ask for past references or check online reviews

Getting the details from past customers can actually be a good barometer to know the quality of services of your HVAC technician. HVAC professionals who serve best will proudly present you with testimonials from their former customers. You can also know about the quality of services from reviews posted on Google about their services.

See our Google reviews, and notice how many of our employees are called out positively by name in the reviews. That’s as good of a sign as any that our technicians can be trusted.

Call Southern Air for your heating and cooling needs!

It should be clear that Southern Air is the company to call for HVAC services and technicians in much of Louisiana, including Alexandria, Monroe, and Shreveport. Contact us today, or learn more about the services we offer.

Here are 4 common mistakes to avoid when buying a new air conditioner

Buying a new air conditioner can provide enhanced comfort and improved energy efficiency. If your existing unit is more than a decade old, you should strongly consider replacing it with a new one. You will notice improved cooling and reduced energy bills when the new system is installed.

buying a new air conditioner

Here we have compiled a list of common mistakes that people make when buying a new air conditioner.

1. Looking at just the price tag

Keep in mind that on average an air conditioner lasts for about twenty years. This is a long time to be stuck with an inefficient unit that you had purchased for a couple of hundred dollars cheaper. An inefficient unit uses more energy to cool the room than the other energy-efficient—albeit costlier upfront—unit. This will trump any cost advantages in the long run due to the high energy bills.

Keep in mind that a lower price is not always better when when you’re buying a new air conditioner. You should aim for an air conditioner of a reputable brand that is both reliable and energy efficient. This will offer more value to you in the long run.

For example, Southern installs both Carrier and Trane systems—two of the most trusted brands on the market.

2. A bigger system is not always better

When buying a new air conditioner, bigger is not always better. An air conditioner that is too big for your home and floor plan will lead to higher energy bills, inefficient cooling, and frequent repairs. The inverse is true: buying a unit that’s too small for your home, on the other hand, will result in inefficient cooling.

A lot of different factors determine the size of the unit you should purchase for your house. Here’s where to start: call Southern Air to schedule your free in-home AC installation estimate. Our technicians will work with you to determine the best air conditioner for your home’s size and your family’s cooling needs.

3. Proper and professional installation matters

Another common mistake made when buying a new air conditioner is improper installation. The energy-efficiency of the air conditioner is determined by how the unit is installed. You should contact an experienced and NATE-certified technician—like those at Southern Air—for installation.

Trying to cut corners by hiring an untrained technician for air conditioner installation will result in a waste of money. It will create efficiency and performance issues.

4. Watch for the SEER Rating

The Seasonal Energy Efficiency Ratio—also known as the SEER rating—displays the energy-efficiency of a cooling unit. A lot of people ignore this rating when purchasing a new air conditioner. This results in a bad investment.

The higher the rating, the more energy-efficient the system is. You should buy an air conditioner with a SEER rating of more than 13. An air conditioner with a SEER rating of 15 to 16 is considered highly energy-efficient. Buying an energy-efficient air conditioner will result in reduced energy bills for years to come.

Buying a new air conditioner? Call Southern Air for your free in-home estimate!

Armed with the right information, you will have an easier time selecting the right air conditioner for your home. That starts with a free in-home estimate from our team.

If you reside in Alexandria, Shreveport, & Monroe, call Southern Air Heating and Cooling to get the help of NATE-certified air conditioner technicians.

5 tips and tricks to improve your summer AC efficiency

Keeping the home cool during the summers can be a costly affair. Fortunately, there are many ways in which you can reduce the cooling costs by taking steps to improve your summer AC efficiency.

In this article, we will share some tips and tricks to improve the efficiency of the air conditioner. Doing some or all of these things should result in lower energy bills, improved comfort, and minimum wear-and-tear on the cooling device.

5 Tips and Tricks to Improve Air Conditioner Efficiency during Summers1. Remove obstructions from the air vents

Obstructions in the air vents can result in inefficient cooling. In order to ensure steady flow of cool air, you should remove all obstructions from the air vents.

Consider keeping furniture, carpets, blinds, and toys away from the vents. Efficient air flow will result in optimal cooling, improved energy efficient, and—ultimately—lower bills.

2. Place the thermostat away from a heat source

You should avoid placing appliances—such as TV sets, lamps, and other items that generate heat—near the thermostat. The thermostat senses this heat. Placing heat generating appliances near the thermostat will result in an air conditioner running longer than required.

Also, you should not place the thermostat in a place where the sun shines directly on it. This will result in improper cooling of the room.

3. Keep your air conditioner in the shade

The air conditioner should be placed near the shade. Air in a shaded place is less hot as compared to non-shaded area. This will prevent the air conditioner from heating up quickly, resulting in efficient operation. You should consider placing the units under a tree or on the side of your house with the most shade.

4. Consider buying a programmable thermostat

Installing a programmable thermostat is another great way to ensure the energy-efficient operation of your home’s air conditioner. You can set the thermostat to a higher temperature when everyone is out in the day, or during the night when everyone is sleeping. This will ensure optimum energy efficiency and reduced energy bills.

5. Seal the home and conduct an energy audit

Sealing the home is another great way to improving energy efficiency. You should consider getting an energy audit of the house. In case any leak is detected, you can plug the spot by caulking, applying sealant, or insulation material. This will ensure that the hot air remains outside while the cool air remains inside.

The best way to improve your summer AC efficiency? Call Southern for an AC tune-up!

Lastly, to improve your summer AC efficiency, you should consider scheduling annual air conditioner maintenance with Southern Air. Our professional technicians will perform a thorough checkup of the system to ensure that everything is in good working condition.

In case of any issues, the technician can perform the repairs. This will ensure that small issues with the air conditioner don’t grow into major problems.

Call Southern Air today to schedule service

If you reside in Shreveport, Alexandria, and Monroe, Louisiana, you can contact Southern Air Heating and Cooling to schedule a tune-up of your air conditioner.

3 air conditioning myths you shouldn’t believe

3 Air Conditioning Myths You Shouldn’t Believe The Internet is full of various tips for maintenance and the efficient operation of air conditioners. However, not all of them are true or effective. In fact, much of the advice that you stumble across the net regarding your AC unit are air conditioning myths.

Similar to rumors, myths spread like wildfire. Many people seem to believe what they hear without verifying the information. In this article, we will confront three common myths about air conditioners that you should not believe.

#1. Myth: Minor issues with the AC unit should be ignored

Some people think that if the air conditioner turns on, it is working fine. They tend to ignore minor problems, such as unusual noises or odors coming out of the cooling device. This is similar to the view, ‘If a person is breathing, he/she is fine’. This line of thinking has a lot of flaws.

Whenever you notice a strange smell or hear unusual noise coming out of the air conditioner, you should not ignore it. Instead, have an experienced professional from Southern Air check it out. If you ignore minor issues with the air conditioner, they could eventually lead to the breakdown of the system.

#2. Myth: Annual maintenance is a waste of money

Another myth that you may have come across while surfing the net is that annual maintenance is a “scam” and a waste of time and money. Nothing can be further from the truth. The reality is that annual maintenance is essential for the efficient operation of the air conditioner.

A routine checkup of the cooling device will help prevent the need for air conditioner repairs. A professional technician will check critical components of the air conditioner to ensure that everything is in good condition. In case of any issue, the technician will perform immediate repairs. In this way, you might end up saving costs in the long run due to annual maintenance of the air conditioner.

#3. Myth: Turning the air conditioner off when not in use will save money

This is a very common myth. Turning off the air conditioner when not in use may seem like a sensible thing to do to save energy costs. However, this is only true if you reside in a temperate climate. For people living in warmer climates like that found here in Louisiana, leaving the air conditioner on will in fact save you money. How?

When you turn off the cooling device, the rooms will become hot. Now, when you come back home and turn on the air conditioner, the cooling unit will have to work hard to cool the rooms. This will result in drawing a lot of power that will spike up the energy bills. Instead of turning off the air conditioner, it’s recommended that you increase the temperature when you leave home, and then set a lower temperature when you come back.

Call Southern Air for more facts to bust air conditioning myths

These are just some of the most common myths regarding air conditioner. You should talk with an expert certified air conditioner technician to know the difference between air conditioning myths and reality.

If you reside in Shreveport, Alexandria, or Monroe Louisiana, you can contact Southern Air Heating and Cooling to get in touch with NATE-certified and licensed technicians.